Steven W. Hartley
Steven W. Hartley is Professor of Marketing in the Daniels College of Business at the University of Denver. Dr. Hartley’s research has appeared in the Journal of Marketing Research, the Journal of Business Research, the Journal of Advertising Research, Industrial Marketing Management, the European Journal of Marketing, and other business publications. His research has been selected as a finalist for the American Marketing Association O’Dell Award and has received the Best Article of the Year Award at the Journal of the Academy of Marketing Science and the Outstanding Article of the Year Award at the Journal of Marketing Education. He is co-author of the best-selling text Marketing 2025 Release (17th Edition), which has been translated into eleven languages. Dr. Hartley also taught at the University of Colorado, the University of Minnesota, and in many executive development programs. His teaching and research interests include customer experience management, marketing planning, and marketing research. He has served as a consultant to firms such as Texas Instruments, Samsonite, Citigroup, and Coors, and as an expert witness regarding the use of marketing research in litigation. Dr. Hartley holds Bachelor of Mechanical Engineering, Master of Business Administration, and PhD degrees from the University of Minnesota.