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ISBN10: 0071608362 | ISBN13: 9780071608367

ISBN10: 0071608362
ISBN13: 9780071608367
By Natalie Gast

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Preface: How To Use This Book Part One: Getting Down To Business; Chapter 1. You and Your Attitude at Work; Chapter 2. Becoming Indispensable; Chapter 3. Time Management; 4. Communication Is the Key; Chapter 5. Dealing with Conflicts; Part Two: The Written Word; Chapter 6. Applications, Checks, and Other Forms; Chapter 7. E-mails and Faxes. Chapter 8. Memos, Notes, and Letters; Chapter 9. Larger Writing Projects; Chapter 10. Proofread Everything; Part Three: Moving On Up; Chapter 11. Networking for Stepping Up; Chapter 12. Job Applications, Resumes and Cover Letters; Chapter 13. Job Interviews; Chapter 14. Follow-up; Part Four: Participating in and Leading Meetings; Chapter 15. Meeting Protocol and Etiquette; Chapter 16. Brainstorming and Decision-Making Meetings; Chapter 17. Team and Department Meetings; Chapter 18. Videoconferencing, Teleconferencing, and Webinars; Part Five: Professional Development; Chapter 19. Self Evaluation; Chapter 20. Giving and Accepting Feedback; Chapter 21. Job Coaching; Chapter 22. Performance Evaluation Meetings; Chapter 23. Resources for Professional Development; Appendix: Self Confidence and Selling Yourself, in a Nutshell.

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