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Statement from CTB/McGraw-Hill Regarding Service Interruptions

Test takers in certain states who use our online systems for summative assessments experienced system interruptions


MONTEREY, Calif. — May 1, 2013 — Earlier this week, students taking online assessments in Indiana and Oklahoma as well as other test takers who use our online systems for summative assessments experienced system interruptions, which have led some local districts to temporarily suspend testing. We regret the impact on these schools and students and have made changes to correct the situation and online testing is resuming today.

Subject to state and local policies, students affected by the interruption will be able to resume testing where they left off. While no data has been lost, we understand just how disruptive and frustrating these interruptions have been. The interruptions are not acceptable to students and educators or to CTB/McGraw-Hill. We have worked with the schools in these states for many years and value our relationships with them. We sincerely regret the problems we have caused.

We are doing everything possible to ensure that testing will continue successfully through the remainder of the assessment windows.

McGraw Hill
McGraw Hill is a leading global education company that partners with millions of educators, learners and professionals around the world. Recognizing their diverse needs, we build trusted content, flexible tools and powerful digital platforms to help them achieve success on their own terms. Through our commitment to equity, accessibility and inclusion, we foster a culture of belonging that respects and reflects the diversity of the communities, learners and educators we serve. McGraw Hill has over 30 offices across North America, Asia, Australia, Europe, the Middle East and South America, and makes its learning solutions for PreK-12, higher education, professionals and others available in more than 80 languages. Visit us at mheducation.com or find us on Facebook, Instagram, LinkedIn, or Twitter.

Contact
Tyler Reed
McGraw Hill
(914) 512-4853
tyler.reed@mheducation.com