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Statement from CTB/McGraw-Hill Regarding Service Interruptions

Test takers in certain states who use our online systems for summative assessments experienced system interruptions

MONTEREY, Calif. — May 1, 2013 — Earlier this week, students taking online assessments in Indiana and Oklahoma as well as other test takers who use our online systems for summative assessments experienced system interruptions, which have led some local districts to temporarily suspend testing. We regret the impact on these schools and students and have made changes to correct the situation and online testing is resuming today.

Subject to state and local policies, students affected by the interruption will be able to resume testing where they left off. While no data has been lost, we understand just how disruptive and frustrating these interruptions have been. The interruptions are not acceptable to students and educators or to CTB/McGraw-Hill. We have worked with the schools in these states for many years and value our relationships with them. We sincerely regret the problems we have caused.

We are doing everything possible to ensure that testing will continue successfully through the remainder of the assessment windows.

About McGraw Hill
McGraw Hill is a leading global provider of education solutions for preK-12, higher education and professional learning, supporting the evolving needs of millions of educators and students around the world. We provide trusted, high-quality content and personalized learning experiences that use data, technology and learning science to help students progress towards their goals. Through our commitment to fostering a culture of innovation and belonging, we are dedicated to improving outcomes and access to education for all. We have over 30 offices across North America, Asia, Australia, Europe, the Middle East and South America, and make our learning solutions available in more than 80 languages. 

Contact
Tyler Reed
McGraw Hill
(914) 512-4853
tyler.reed@mheducation.com