Skip to main content

Humanities, Social Science and Language

Digital Products

Course managementreporting, and student learning tools backed by great support.

McGraw Hill GO
Greenlight learning with the new eBook+

Personalize learning and assessment

ALEKS® Placement, Preparation, and Learning
Achieve accurate math placement

Ignite mastery of MS Office and IT skills

McGraw Hill eBook & ReadAnywhere App
Get learning that fits anytime, anywhere

Sharpen: Study App
A reliable study app for students

Virtual Labs
Flexible, realistic science simulations


Inclusive Access
Reduce costs and increase success

LMS Integration
Log in and sync up

Math Placement
Achieve accurate math placement

Content Collections powered by Create®
Curate and deliver your ideal content

Custom Courseware Solutions
Teach your course your way

Professional Services
Collaborate to optimize outcomes

Remote Proctoring
Validate online exams even offsite

Institutional Solutions
Increase engagement, lower costs, and improve access for your students


General Help & Support Info
Customer Service & Tech Support contact information

Online Technical Support Center
FAQs, articles, chat, email or phone support

Support At Every Step
Instructor tools, training and resources for ALEKS, Connect & SIMnet

Instructor Sample Requests
Get step by step instructions for requesting an evaluation, exam, or desk copy

Platform System Check
System status in real time

Are you a student looking for help with your McGraw Hill product? Visit the McGraw Hill Tech Online Support Center

Training Resources
for New ALEKS Users

Welcome! The resources on this page will walk you through how to log into your course, set up your gradebook, build your course, and much more.  

If you prefer live support, we’d be happy to set up personalized 1-to-1  time with our implementation team. Just click on the button below to send an email with a few details about your needs and your term’s start date. 


The Basics

Instructor Login and Navigation Instructions , Link will open in a new tab

Learn how to login and navigate your ALEKS instructor account. Use reports, insights, and a class dashboard to enhance your course. Set up your course to fit your needs.

Getting Support with ALEKS , Link will open in a new tab

Learn how to access student support in ALEKS for all registration and technical support questions.

ALEKS Class Summary , Link will open in a new tab

View the ALEKS Class Summary video to learn how to see specific setting options for your course.

ALEKS Class Tools , Link will open in a new tab

Learn how to access your class tools including the class forum, calendar, resources, and student view.

Setting Up the ALEKS Gradebook , Link will open in a new tab

Learn how to set up your ALEKS Gradebook in this overview video.

Sync with your Learning Management System (LMS) , Link will open in a new tab

Learn how to sync ALEKS with your LMS.


Building Your Course

Overview of Course Options , Link will open in a new tab

Discover how to build the perfect course for your students.

Best Practices for Student Progress and Pacing , Link will open in a new tab

Use these 4 strategies to keep your students motivated and on schedule throughout their ALEKS coursework.

Understanding Knowledge Checks , Link will open in a new tab

Understand what each Knowledge Check is called, what it does, and when to assign it.

Managing Exceptions and Extensions , Link will open in a new tab

Easily manage assignment exceptions and extensions in ALEKS with these simple instructions.

Non-Adaptive Assignments in Chemistry , Link will open in a new tab

Learn how to create a non-adaptive assignment and choose content in ALEKS for Chemistry.

Non-Adaptive Assignments for ALEKS Math , Link will open in a new tab

Learn how to create a non-adaptive assignment and choose content in ALEKS for Math.

Stay in the Know with McGraw Hill ALEKS Platform Status Updates

Visit and bookmark to see the latest service updates, view scheduled maintenance, and subscribe to receive email notifications for McGraw Hill Connect.

Want to chat? Our team is available to help.

Tech Support Representatives

Visit the ALEKS Customer Support contact page or contact us below:

Hours of Operation:
Sunday: 4:00 PM to 1:00 AM EST
Monday-Thursday: 7:00 AM to 1:00 AM EST
Friday: 7:00 AM to 9:00 PM EST

 Phone: (800) 331-5094
 Online: Submit a Support Request
 Chat: Chat with a Representative

You Don’t Have to Do it Alone

Instructors, get personalized 1-to-1 support from our implementation team.

Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.

Get Started 


Find Your Sales Rep

Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.

Find My Rep 

Customer Service Team

Contact customer service for questions regarding pricing, orders, shipping, or returns.


Visit the Customer Service Online Support Center or contact us below:

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

 Phone: (800) 338-3987
 Fax: (800) 953-8691

By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218