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ISBN10: 1265459002 | ISBN13: 9781265459000

ISBN10: 1265459002
ISBN13: 9781265459000
By Rick Brinkman and Rick Kirschner

Product Information

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The classic guide to bringing out the best in people at their worst—fully updated for a world that’s meaner, nastier, and more polarized than ever

Today, new technologies, the increased role of social media, and the ubiquity of remote work

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