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ISBN10: 1260474216 | ISBN13: 9781260474213

ISBN10: 1260474216
ISBN13: 9781260474213
By Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler and Emily Gregory

Product Information

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This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.

The book that revolutionized business communications has been updated for today’s communication

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