The form you filled out was for instructor support, but don’t worry!  Below are some links that may help you find what you need.

General Technical Questions
For help with general technical questions, please reach out to our Customer Experience Group (CXG).
Phone Number: 1-800-331-5094
 http://mpss.mhhe.com/
Or submit your request via webform here: 
https://mhedu.force.com/CXG/s/ContactUsWebForm

Other Support Issues
For help with other support issues, please reach out to our Customer Support Center.
Phone: (800) 338-3987
https://www.mheducation.com/highered/contact.html

ALEKS® Technical Support
For ALEKS® technical support, please visit our ALEKS support site at https://mhedu.force.com/aleks/s/

ALEKS MathReady Support
For questions about ALEKS MathReady, please visit:  https://www.mheducation.com/highered/aleks/mathready.html