My Account Details
Are you a student looking for help with Connect? Visit the Student Connect Support Page
Training Resources for Connect Users
Welcome! The resources on this page will walk you through how to set up your course, create assignments and exams, get your students registered, and much more.
If you prefer live support, click the button below and answer a few simple questions to schedule a personal 1:1 meeting with our Implementation Team.
A Few Reminders Before You Begin
- Visit the Connect product page to learn about all the tools available within Connect.
- Make sure your browser is up to date by taking the system requirements test.
- Stay in the know with Connect Platform Status Updates. Visit and bookmark status.mheducation.com to see the latest service updates, view scheduled maintenance, and subscribe to receive email notifications.
- Visit the McGraw Hill blog for the latest articles on educational technology, curriculum ideas, and student insights.
UNIT 1
Set Up Your Course
Connect Instructor Basics , Link will open in a new window
Learn how to create a new course, navigate the homepage, and access instructor resources inside Connect.
Getting Started with a Prebuilt OLC-Aligned Course , Link will open in a new window
Learn how to customize the OLC-Aligned course in your Connect library, to get up and running quickly.
Class Start Readiness , Link will open in a new window
Ensure your course is set up for success within Connect and your Learning Management System.
Copying and Sharing , Link will open in a new window
Follow these easy steps to copy and share your sections with another instructor.
UNIT 2
Access Instructor Tools and Course Resources
Getting Help with Connect , Link will open in a new window
Need technical support for Connect? Our digital support team is here to help.
Accessing Instructor Resources , Link will open in a new window
Learn how to access your instructor resources in a few easy steps.
Managing Your Roster , Link will open in a new window
Learn how to locate, access, and manage your roster.
UNIT 3
Build Assignments & Exams
Building Assignments (Policy Settings) , Link will open in a new window
Learn how to create policy settings, including due dates, late submissions, and assignment categories.
Building Assignments (Question Banks) , Link will open in a new window
Learn how to build your assignments in Connect using the question bank
Building Assignments with User Guides , Link will open in a new window
View these detailed user guides for Connect tools and assignments.
Managing Due Dates , Link will open in a new window
Learn how to manage assignment due dates within Connect.
Managing Extensions , Link will open in a new window
Learn how to manage assignment due date extensions.
Proctorio Settings Checklist , Link will open in a new window
Use this checklist to determine which options to use in your proctored assignments.
Proctorio Syllabus Description , Link will open in a new window
Easily copy and paste details into your syllabus about Proctorio assignments, system requirements, and more.
Assigning SmartBook 2.0 , Link will open in a new window
Discover how to create assignments using SmartBook 2.0.
Test Builder Guide , Link will open in a new window
Learn how to use Test Builder to build a customized exam.
UNIT 4
Sync with Your Learning Management System (LMS)
Sync Connect with your LMS , Link will open in a new window
Once your Connect course is set up, link it to your LMS.
UNIT 5
Register Students in Connect
Register Students in Connect , Link will open in a new window
On the first day of class, limit student registration questions by sharing these resources.
UNIT 6
Get Class Insights with Connect Reports
Connect Report Basics , Link will open in a new window
Learn the basics of assignment results, student performance, and at-risk reports.
SmartBook 2.0 Reports , Link will open in a new window
Learn how to use SmartBook 2.0 reports to understand your course data.
Tech Support Representatives
Visit the Tech Online Support Center or contact us below:
Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours EST
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
Phone:
Sunday: 12:00 PM to 1:00 AM EST
Monday-Thursday: 8:00 AM to 1:00 AM EST
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
You Don’t Have to Do it Alone
Instructors, get personalized 1-to-1 support from our implementation team.
Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.
Get Started
Find Your Sales Rep
Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.
Find My Rep
Customer Service Team
Contact customer service for questions regarding pricing, orders, shipping, or returns.
Visit the Customer Service Online Support Center or contact us below:
Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET
By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218
