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Humanities, Social Science and Language


Digital Products


Connect®
Course managementreporting, and student learning tools backed by great support.

Connect® Master
Next Level Learning for Today's Generation

McGraw Hill GO
Greenlight learning with the new eBook+

ALEKS®
Personalize learning and assessment

ALEKS® Placement, Preparation, and Learning
Achieve accurate math placement

SIMnet
Ignite mastery of MS Office and IT skills

McGraw-Hill eBook & ReadAnywhere App
Get learning that fits anytime, anywhere

Sharpen: Study App
A reliable study app for students

Services


Inclusive Access
Reduce costs and increase success

LMS Integration
Log in and sync up

Math Placement
Achieve accurate math placement

Content Collections powered by Create®
Curate and deliver your ideal content

Custom Courseware Solutions
Teach your course your way

Professional Services
Collaborate to optimize outcomes

Lecture Capture
Capture lectures for anytime access

Remote Proctoring
Validate online exams even offsite

Institutional Solutions
Increase engagement, lower costs, and improve access for your students

Support


General Help & Support Info
Customer Service & Tech Support contact information

Online Technical Support Center
FAQs, articles, chat, email or phone support

Support At Every Step
Instructor tools, training and resources for ALEKS, Connect & SIMnet

Instructor Sample Requests
Get step by step instructions for requesting an evaluation, exam, or desk copy

Platform System Check
System status in real time

Are you a student looking for help with Connect? Visit the Student Connect Support Page 

Training Resources for Connect Users

Welcome! The resources on this page will walk you through how to set up your course, create assignments and exams, get your students registered, and much more. 

If you prefer live support, click the button below and answer a few simple questions to schedule a personal 1:1 meeting with our Implementation Team. 

A Few Reminders Before You Begin

  • Visit the Connect product page to learn about all the tools available within Connect.
  • Make sure your browser is up to date by taking the system requirements test.
  • Stay in the know with Connect Platform Status Updates. Visit and bookmark status.mheducation.com to see the latest service updates, view scheduled maintenance, and subscribe to receive email notifications. 
  • Visit the McGraw Hill blog for the latest articles on educational technology, curriculum ideas, and student insights. 

UNIT 1

Set Up Your Course

Connect Instructor Basics

Learn how to create a new course, navigate the homepage, and access instructor resources inside Connect.

Getting Started with a Prebuilt OLC-Aligned Course

Learn how to customize the OLC-Aligned course in your Connect library, to get up and running quickly.

Class Start Readiness

Ensure your course is set up for success within Connect and your Learning Management System.

Copying and Sharing

Follow these easy steps to copy and share your sections with another instructor.

UNIT 2

Access Instructor Tools and Course Resources

Getting Help with Connect

Need technical support for Connect? Our digital support team is here to help.

Accessing Instructor Resources

Learn how to access your instructor resources in a few easy steps.

Managing Your Roster

Learn how to locate, access, and manage your roster.

UNIT 3

Build Assignments & Exams

Building Assignments (Policy Settings)

Learn how to create policy settings, including due dates, late submissions, and assignment categories.

Building Assignments (Question Banks)

Learn how to build your assignments in Connect using the question bank

Building Assignments with User Guides

View these detailed user guides for Connect tools and assignments. 

Managing Due Dates

Learn how to manage assignment due dates within Connect.

Managing Extensions

Learn how to manage assignment due date extensions.

Proctorio Settings Checklist

Use this checklist to determine which options to use in your proctored assignments.

Proctorio Syllabus Description

Easily copy and paste details into your syllabus about Proctorio assignments, system requirements, and more.

Assigning SmartBook 2.0

Discover how to create assignments using SmartBook 2.0.

Test Builder Guide

Learn how to use Test Builder to build a customized exam.

UNIT 4

Sync with Your Learning Management System (LMS)

Sync Connect with your LMS

Once your Connect course is set up, link it to your LMS.

UNIT 5

Register Students in Connect

Register Students in Connect

On the first day of class, limit student registration questions by sharing these resources.

UNIT 6

Get Class Insights with Connect Reports

Connect Report Basics

Learn the basics of assignment results, student performance, and at-risk reports.

SmartBook 2.0 Reports

Learn how to use SmartBook 2.0 reports to understand your course data.

Want to chat? Our team is available to help.

Tech Support Representatives

Visit the Tech Online Support Center or contact us below:

Hours of Operation:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours
Friday: 12:00 AM to 9:00 PM EST
Saturday: 10:00 AM to 8:00 PM EST

 Phone: (800) 331-5094
 Online: Submit a Support Request
 Chat: Chat with a Representative

You Don’t Have to Do it Alone

Instructors, get personalized 1-to-1 support from our implementation team.

Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.

Get Started 

 

Find Your Sales Rep

Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.

Find My Rep 

Customer Service Team

Contact customer service for questions regarding pricing, orders, shipping, or returns.

 

Visit the Customer Service Online Support Center or contact us below:

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

 Phone: (800) 338-3987
 Fax: (800) 953-8691

By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218


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