Training Resources forNew Connect Users
Welcome! The resources on this page will walk you through how to set up your course, create assignments and exams, get your students registered, and much more.If you prefer live support, click the button below and answer a few simple questions to schedule a personal 1:1 meeting with our Implementation Team.
A Few Tips Before You Begin
- Visit the Connect product page to learn about all the tools available within Connect.
- Log in and access your Connect account at connect.mheducation.com. Here you’ll find your Connect course, including access to the eBook, and instructor resources.
- Make sure your browser is up to date by taking the system requirements test.
- Stay in the know with Connect Platform Status Updates. Visit and bookmark status.mheducation.com to see the latest service updates, view scheduled maintenance, and subscribe to receive email notifications.
- Visit the McGraw Hill blog for the latest articles on educational technology, curriculum ideas, and student insights.
Set Up Your Course
Connect Instructor BasicsLearn how to create a new course, navigate the homepage, and access instructor resources inside Connect.
Getting Started with a Prebuilt OLC-Aligned CourseLearn how to customize the OLC-Aligned course in your Connect library, to get up and running quickly.
Class Start ReadinessEnsure your course is set up for success within Connect and your Learning Management System.
Copying and SharingFollow these easy steps to copy and share your sections with another instructor.
Access Instructor Tools and Course Resources
Getting Help with ConnectNeed technical support for Connect? Our digital support team is here to help.
Accessing Instructor ResourcesLearn how to access your instructor resources in a few easy steps.
Managing Your RosterLearn how to locate, access, and manage your roster.
Build Assignments & Exams
Building Assignments (Policy Settings)Learn how to create policy settings, including due dates, late submissions, and assignment categories.
Get Instructions on Building Your Assignments with Policy Settings (PDF)
Building Assignments (Question Banks)Learn how to build your assignments in Connect using the question bank.
Get Instructions on Building Your Assignments with Question Banks (PDF)
Building Assignments with User GuidesView these detailed user guides for Connect tools and assignments.
Managing Due DatesLearn how to manage assignment due dates within Connect.
Managing ExtensionsLearn how to manage assignment due date extensions.
Proctorio Settings ChecklistUse this checklist to determine which options to use in your proctored assignments.
Proctorio Syllabus DescriptionEasily copy and paste details into your syllabus about Proctorio assignments, system requirements, and more.
Assigning SmartBook 2.0Discover how to create assignments using SmartBook 2.0.
Test Builder GuideLearn how to use Test Builder to build a customized exam.
Sync with Your Learning Management System (LMS)
Sync Connect with your LMSOnce your Connect course is set up, link it to your LMS.
Register Students in Connect
Register Students in ConnectOn the first day of class, limit student registration questions by sharing these resources.
Get Class Insights with Connect Reports
Connect Report BasicsLearn the basics of assignment results, student performance, and at-risk reports.
SmartBook 2.0 ReportsLearn how to use SmartBook 2.0 reports to understand your course data.
Want to Chat? Our Team is Available to Help.
Tech Support Representatives
Visit the Tech Online Support Center or contact us below: Hours of Operation: Sunday: 12:00 PM to 12:00 AM EST Monday-Thursday: 24 hours Friday: 12:00 AM to 9:00 PM EST Saturday: 10:00 AM to 8:00 PM EST Phone: (800) 331-5094 Online: Submit a Support Request Chat: Chat with a Representative
You Don’t Have to Do it Alone
Instructors, get personalized 1-to-1 support from our implementation team.
Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.
Find Your Sales Rep
Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.
Find My Rep
Customer Service Team
Contact customer service for questions regarding pricing, orders, shipping, or returns.
Visit the Customer Service Online Support Center or contact us below: Hours of Operation: Monday-Friday: 8:00 AM to 6:00 PM ET Phone: (800) 338-3987 Fax: (800) 953-8691 By Mail: McGraw Hill P.O. Box 182605 Columbus, OH 43218