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Organizational Behavior, 9e by McShane/Von Glinow helps everyone make sense of OB and provides the conceptual tools to work more effectively in the workplace. It emphasizes emerging OB knowledge with globally focused, real-world examples and evidence-based literature. This edition explains how work-life integration is becoming an essential employee practice in the workplace; how social networks generate power and shape communication patterns; how emotions influence employee motivation, attitudes, and decisions; how self-concept is a significant determinant of individual behavior, team cohesion, and leadership; and how adopting a global mindset has become an important employee characteristic in this increasingly interconnected world. This book presents the reality that organizational behavior is not just for managers; it is relevant and valuable to anyone who works in and around organizations. The McShane and Von Glinow product is acclaimed for: • Readability, presentation of current knowledge • Linking OB concepts and theories with reality • Strong International / Global orientation • Contemporary Theory Foundation (without the jargon) • Active Learning and Critical Thinking Support • Textbook's philosophy OB knowledge is for everyone, not just traditional managers
Chapter 1 Introduction to the Field of Organizational Behavior
2. INDIVIDUAL BEHAVIOR AND PROCESSES
Chapter 2 Individual Differences: Personality and Values
Chapter 3 Perceiving Ourselves and Others in Organizations
Chapter 4 Workplace Emotions, Attitudes, and Stress
Chapter 5 Foundations of Employee Motivation
Chapter 6 Applied Performance Practices
Chapter 7 Decision Making and Creativity
3. TEAM PROCESSES
Chapter 8 Team Dynamics
Chapter 9 Communicating in Teams and Organizations
Chapter 10 Power and Influence in the Workplace
Chapter 11 Conflict and Negotiation in the Workplace
Chapter 12 Leadership in Organizational Settings
4. ORGANIZATIONAL PROCESSES
Chapter 13 Designing Organizational Structures
Chapter 14 Organizational Culture
Chapter 15 Organizational Change
Case 1 Arctic Mining Consultants
Case 2 Going to the X-Stream
Case 3 Keeping Suzanne Chalmers
Case 4 The Regency Grand Hotel
Case 5 Simmons Laboratories
Case 6 Tamarak Industries
Case 7 The Outstanding Faculty Award
Case 8 The Shipping Industry Accounting Team
Case 9 Verberg Kansen N.V.
Case 10 World Food's Office Renovation
Appendix A: Theory Building
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