Managing Operations Across the Supply Chain, 4th Edition
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The Fourth Edition of Managing Operations Across the Supply Chain offers a global, supply chain perspective of operations management treatment that embraces the foundations of operations management but includes new frameworks, concepts, and tools to address the demands of today and changing needs of the future. We live in dynamic and exciting times due to many changes affecting nearly every aspect of business - including operations management. This fourth edition reflects key shifts in operations management. Connect is the only integrated learning system that empowers students by continuously adapting to deliver precisely what they need, when they need it, and how they need it, so that your class time is more engaging and effective.
Ch. 1 Introduction to Managing Operations Across the Supply Chain
Ch. 2 Operations and Supply Chain Strategy
Ch. 3 Managing Processes and Capacity
Ch. 3a Process Mapping and Analysis
Ch. 4 Product/Process Innovation
Ch. 5 Manufacturing and Service Process Structures
Ch. 6 Managing Quality
Ch. 6a Quality Improvement Tools
Ch. 7 Managing Inventories
Ch. 8 Lean Systems
Ch. 9 Customer Service Management
Ch. 10 Sourcing and Supply Management
Ch. 11 Logistics Management
Ch. 12 Demand Planning: Forecasting and Demand Management
Ch. 13 Sales and Operations Planning
Ch. 14 Materials and Resource Requirements Planning
Ch. 15 Project Management
Ch. 15a Advanced Methods for Project Scheduling
Ch. 16 Sustainable Operations Management – Preparing for the Future
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