Management: Skills & Application
Table of Contents

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Program Details

Part One: Foundations

Chapter 1: Management in a Diverse Workplace

Chapter 2: The Management Movement

Chapter 3: Developing Communication Skills

Chapter 4: Decision-Making Skills

Part Two: Contemporary Issues

Chapter 5: Ethical, Social, and Legal Responsibilities of Management

Chapter 6: International Business

Part Three: Planning and Organizing Skills

Chapter 7: The Basics of Planning and Strategic Management

Chapter 8: Organizing Work

Chapter 9: Organizational Structure

Chapter 10: Understanding Work Groups and Teams

Part Four: Staffing Skills

Chapter 11: Staffing

Chapter 12: Employee Training and Development

Part Five: Directing Skills

Chapter 13: Motivating Employees

Chapter 14: Developing Leadership Skills

Chapter 15: Managing Conflict and Stress

Chapter 16: Managing Change and Culture

Part Six: Controlling Skills

Chapter 17: Management Control

Chapter 18: Appraising and Rewarding Performance

Part Seven: Operations Management

Chapter 19: Operations Management and Planning

Chapter 20: Operations Control