The Engaged Caregiver: How to Build a Performance-Driven Workforce to Reduce Burnout and Transform Care, 1st Edition

From the top experts on healthcare workforce engagement comes a vital road map to reduce the alarmingly high—and fast-growing—rate of staff burnout and to transform care. More than half of U.S. physicians and 40 percent of nurses experience one or more symptoms of burnout. This crisis poses a serious threat to our health systems, impacting not only the well-being of the caregiving workforce but also that of their patients. Written by a team of thought leaders with deep expertise in healthcare workforce engagement and cultural development, The Engaged Caregiver shows leaders, managers, and front-line providers how to: • Recognize the early signs of burnout and turn it around • Address staff more effectively to keep them engaged • Build strong, reliable teams with a real sense of purpose • Map their organization’s core values and get everyone on board • Create a positive culture that’s cohesive, inclusive, and resilient • Develop highly effective leadership and organizational systems • Hire, engage, and manage talent strategically—and successfully • Promote diversity, equity, and inclusion in the workplace • Leverage data to drive improvements throughout the organization In this wide-ranging guide, healthcare professionals will learn how to identify, diagnose, address, and overcome caregiver burnout on a personal level, as well as measure, develop, and implement strategies that improve the entire workplace culture. The Engaged Caregiver provides an actionable plan for creating a resilient work culture that empowers caregivers and gives them the support they need to fulfill the patient promise with every care experience, every day.