Skip to main content

Humanities, Social Science and Language

Digital Products

Course managementreporting, and student learning tools backed by great support.

McGraw Hill GO
Greenlight learning with the new eBook+

Personalize learning and assessment

ALEKS® Placement, Preparation, and Learning
Achieve accurate math placement

Ignite mastery of MS Office and IT skills

McGraw Hill eBook & ReadAnywhere App
Get learning that fits anytime, anywhere

Sharpen: Study App
A reliable study app for students

Virtual Labs
Flexible, realistic science simulations


Inclusive Access
Reduce costs and increase success

LMS Integration
Log in and sync up

Math Placement
Achieve accurate math placement

Content Collections powered by Create®
Curate and deliver your ideal content

Custom Courseware Solutions
Teach your course your way

Professional Services
Collaborate to optimize outcomes

Remote Proctoring
Validate online exams even offsite

Institutional Solutions
Increase engagement, lower costs, and improve access for your students


General Help & Support Info
Customer Service & Tech Support contact information

Online Technical Support Center
FAQs, articles, chat, email or phone support

Support At Every Step
Instructor tools, training and resources for ALEKS, Connect & SIMnet

Instructor Sample Requests
Get step by step instructions for requesting an evaluation, exam, or desk copy

Platform System Check
System status in real time

Connect 1-Semester Online Access for Connect Master Business Communication
Connect 1-Semester Online Access for Connect Master Business Communication

Connect 1-Semester Online Access for Connect Master Business Communication

ISBN10: 0077507746 | ISBN13: 9780077507749
By Heidi Schultz and Patricia Lynn Harms

Format Options:

* The estimated amount of time this product will be on the market is based on a number of factors, including faculty input to instructional design and the prior revision cycle and updates to academic research-which typically results in a revision cycle ranging from every two to four years for this product. Pricing subject to change at any time.

Instructor Information

Quick Actions (Only for Validated Instructor Accounts):

Schultz/Harms: Connect Master: Business Communication is built on a foundation that delivers frameworks and patterns to empower students to think strategically about how to communicate effectively in the workplace. This digital course experience gives students actionable opportunities to move from remembering skills-based communication competencies to formulating sophisticated communicated strategies. It achieves this through a recursive process that guides students through crafting, revising, and delivering effective, efficient messages for a variety of compelling Business Communication scenarios. Supported with a heavy integration of real-world business examples, Connect Master Business Communication delivers concise, bite-sized content that provides maximum flexibility for instructors. 

Grammar and Mechanics 
Writing with a Clear and Efficient Style 
Audience-centered Message Design
Basic Business Message Templates
Presentation Structure and Content
Storytelling and Using Whiteboard and Flipcharts 
Professional Presence in Face-to-Face and Virtual Settings
Visual Aids and Supplements for Presentations
Listening, Questions, and Answers
Having a Clear Communication Strategy: PACM
Critical Thinking and Argument 
Short Message Patterns
Revising, Editing, and Proofreading 
Reports and Proposals
Pitch Decks for Entrepreneurial and Start-Up Communication
Presentation Strategy in Face-to-Face and Virtual Environments
Interpersonal and Inclusive Communication 
Cross-Cultural Business Communication
Collaboration in Face-to-Face and Virtual Settings
Ethical Business Communication
Digital Business Communication   
Job Search Communication
Research in Business Communication  

McGraw Hill Connect Product Logo

Main Features

  • LMS Integration
  • Print/Loose-Leaf Book Add-On Availability
  • Presentation Slides & Instructor Resources
  • Question & Test Banks
  • Adaptive Assignments
  • Student Progress Reporting & Analytics
  • Essay Prompts
  • Polling
  • Prebuilt Courses
  • Interactive Exercises
  • eBook Access (ReadAnywhere App)
  • Remote Proctoring (Proctorio)
  • Subject-Specific Tools
McGraw Hill GO Product Logo

Main Features

  • Quick Setup
  • Lives within the LMS
  • Assignable Readings
  • Auto-Graded Chapter Questions

About the Author

Heidi Schultz

Heidi Schultz is a professor of Management and Corporate Communication and teaches business communication and storytelling. Her six-word story sums up her devotion to her students: “Once my student, always my student.” Her current interests and research focus on the relationship between rhetorical patterns and writing quickly, storytelling in the corporate setting, and the impact of music intervention in high-stakes presentations. Dr. Schultz started the Business Communication Center at UNC Kenan-Flagler in 1997. It has grown to serve the communication needs of all business students. She is the former director of the Writing Center at UNC-Chapel Hill. She received her PhD from UNC-Chapel Hill, MA from UNC-Charlotte and BA from Lenoir-Rhyne College.

Patricia Lynn Harms

Patricia Harms is a professor of Management and Corporate Communication and teaches written and oral communication. Her research interests are visual rhetoric, slide design and communicating with data; performance feedback; virtual teaching and learning; and business writing strategies and trends. In 2023, she received the Meada Gibbs Outstanding Teacher-Scholar Award. She is the current Vice President for the Association for Business Communication (ABC), and previously, she served as the Southeastern U.S. Regional Vice President. She serves on the review board for Business and Professional Communication Quarterly and is also a member of the Management Communication Association. She received her PhD in rhetoric and professional communication and her MA in business and technical communication from Iowa State University, and her BSN from the University of Pennsylvania.


Creating accessible products is a priority for McGraw Hill. We make accessibility and adhering to WCAG AA guidelines a part of our day-to-day development efforts and product roadmaps.

For more information, visit our accessibility page, or contact us at

affordability icon


Reduce course material costs for your students while still providing full access to everything they need to be successful. It isn't too good to be true - it's Inclusive Access.

Need support?   We're here to help - Get real-world support and resources every step of the way.