Communicating at Work: Strategies for Success in Business and the Professions https://www.mheducation.com/cover-images/Jpeg_400-high/0078036801.jpeg 11 9780078036804 The 11th edition of Communicating at Work enhances the strategic approach, real-world practicality, and reader-friendly voice that have made this text the market leader for three decades. On every page, students learn how to communicate in ways that enhance their own career success and help their organization operate effectively. This edition retains the hallmark features that have been praised by faculty and students--a strong emphasis on ethical communication and cultural diversity, discussions of evolving communication technologies, and self-assessment tools--while incorporating important updates and ground-breaking digital teaching and learning tools to help students better connect to the course material and apply it to real world business situations.
Communicating at Work: Strategies for Success in Business and the Professions

Communicating at Work: Strategies for Success in Business and the Professions

11th Edition
By Ronald Adler and Jeanne Marquardt Elmhorst and Kristen Lucas
ISBN10: 0078036801
ISBN13: 9780078036804
Copyright: 2013
09780078036804

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The estimated amount of time this product will be on the market is based on a number of factors, including faculty input to instructional design and the prior revision cycle and updates to academic research-which typically results in a revision cycle ranging from every two to four years for this product. Pricing subject to change at any time.

Program Details

Part One: Basics of Business and Professional Communication

Strategic Case: Sundown Bakery

1. Communicating at Work

2. Communication, Culture, and Work

Part Two: Personal Skills

Strategic Case: Omnicom Marketing

3. Listening

4. Verbal and Nonverbal Messages

5. Interpersonal Skills

6. Principles of Interviewing

Part Three: Working in Groups

Strategic Case: Museum of Springfield

7. Working in Teams

8. Effective Meetings

Part Four: Making Effective Presentations

Strategic Case: Fresh Air Sports

9. Developing and Organizing the Presentation

10. Verbal and Visual Support in Presentations

11. Delivering the Presentation

12. Types of Business Presentations

Appendix I: Interviewing Materials

Appendix II: Sample Presentations

Appendix III: Business Writing

About the Author

Ronald Adler

Ronald B. Adler, Associate Professor of Communication at Santa Barbara City College, specializes in organizational and interpersonal communication. He is the author of Confidence in Communication: A Guide to Assertive and Social Skills and coauthor of Understanding Human Communication, Interplay: the Process of Interpersonal Communication as well as the widely used text Looking Out/Looking In. He is a consultant and workshop leader for corporate, professional, and government clients.

Jeanne Marquardt Elmhorst

Jeanne Marquardt Elmhorst received her master's degree from the University of Wisconsin-Stevens Point, then taught in Asia for three years, sparking her interest in intercultural communication. Formerly at the University of Albuquerque and the University of New Mexico, She currently teaches at Albuquerque TVI Community College, where her courses reflect the variety in the communication discipline. Jeanne also provides training for business and government clients.

Kristen Lucas

Kristen Lucas is an assistant professor in the Department of Management at University of Louisville, where she directs the business communication program. She teaches courses, conducts research, and facilitates management training session on organizational communication, workplace dignity, and careers. Her research has appeared in Journal of Business Ethics, Management Communication Quarterly, and Journal of Applied Communication Research.