Log In to My PreK-12 Platform
Register for Your ALEKS Course
Additional Resources
Student Resources
What to Expect in ALEKS
Depending on your course, you may have Adaptive-only ALEKS assignments or a combination of Adaptive and Non-Adaptive ALEKS assignments.
Adaptive Only
If you are taking CLST 103, please reference the "Adaptive Only" resources.
Adaptive & Non-Adaptive
Access Your Textbook in ALEKS
Complete an ALEKS Assignment
Review Your Goals in ALEKS
Review Knowledge Checks
Technical Assistance
Dedicated ALEKS Support Team
Option 1: Call 800-258-2374
Option 2: Submit a Ticket to ALEKS Support
Option 3: Visit the ALEKS Support Website
Hours of Operation:
Sunday: 4 PM - 1 AM ET
Monday -Thursday: 7 AM - 1 AM ET
Friday: 7 AM - 9 PM ET
Technical Support Best Practices:
Take a screen shot: Take a screen shot/Print Screen of the monitor when the problem occurs. Save as a .pdf or .jpg file.
Contact technical support via one of the methods above. Make sure to include:
- Course name and/or instructor name.
- Operating system, Internet browser, and/or Internet service provider (ISP) information.
- Print Screen file.
- Your contact information.
Send an email to your instructor notifying them you're working with McGraw Hill's ALEKS Support Team. Include a brief description of the problem and your ticket/case number.
