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ISBN10: 007176674X | ISBN13: 9780071766746

Perfect Phrases for Office Professionals: Hundreds of ready-to-use phrases for getting respect, recognition, and results in today’s workplace, 1st Edition

ISBN10: 007176674X
ISBN13: 9780071766746
By Meryl Runion and Susan Fenner

© 2011 Published June 10, 2011

ISBN10: 007176674X | ISBN13: 9780071766746

More information about this Print book can be found in the page section below.

$19.00
ISBN10: 007176674X | ISBN13: 9780071766746

More information about this Print book can be found in the page section below.

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THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

As an office professional, you are the point person for critical day-to-day activities. That means effective communication with your manager and internal and external stakeholders is key to the success of your office and organization.

Perfect Phrases for Office Professionals has hundreds of ready-to-use phrases for any situation you’re likely to face. From defining your role in the office to promoting interdepartmental communication to getting the credit you deserve, this handy, quick-reference guide provides the most effective language to:

  • Establish a quality relationship with your manager
  • Clarify and manage assignments
  • Get results without formal authority
  • Handle customer complaints like a pro

Best Foot Forward

Conversations about Communication

Establish and Implement Procedures

Clarify Job Expectations

Clarify and Manage Assignments

Career Management

Multiple Managers

Managing Managers

Create Positive Culture

Professionalism and Empowerment

Speak on a Manager's Behalf

Need support?   We're here to help - Get real-world support and resources every step of the way.

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