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ISBN10: 0071501061 | ISBN13: 9780071501064
ISBN10: 0071501061
ISBN13: 9780071501064
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GET “SHEPARDED” TO THE REAL DEAL ON MANs Promising delivery of backbone-size bandwidth locally, where it’s needed, the metro area glows with vast profit potential—and some of the most brazen hype and outrageously confusing counterclaims in communications. Now Steven Shepard puts things in focus. One of tech's top writers, Shepard brings you clarity, breadth, and depth of vision—and a winning wit—to make understanding metro area networking a pleasure. You must read this book if— * You intend to explore the most potentially lucrative area of telecom *Unlimited bandwidth appeals to you * You work in communications management or technology but are not thoroughly versed in metro area networking * It’s your job to open the MAN bottleneck and let the bandwidth flow * Robust recovery, ease of local routing, and features such as QoS (Quality of Service), OSS (Operations Support Systems), and MPLS (Multiprotocol Label Switching) could be useful bottleneck-breakers * Orders of magnitude increases in bandwidth on a given strand of fiber are desirable * The question of which technologies are most likely to succeed in MANs falls into your need-to-know category A roadmap to Sonet, DWDM (Dense Wavelength Division Multiplexing), Fibre Channel, InfiniBand, 10 Gb Ethernet, Bluetooth, and other technologies in the MAN would be a valuable commodity * Knowing how VPNs (Virtual Private Networks) and SANs (Storage Area Networks) fit into Metro Area Networks sounds rewarding * The words dynamic routing, bandwidth increase, and packet addressing send shivers down your spine * You have a stake in business, and your business has a stake in the Internet * Investing in businesses crucial to the future of the Internet makes your wallet pocket tingle Metro Area Networks are going to be major telecom profit centers for years to come. If you are a networking professional—an investor or a manager—you must absorb this cutting edge insight into MANs today—and tomorrow.
Acknowledgments Introduction PART 1: A LESSON IN MEDIEVAL HISTORY The Evolution of Modern Networks Further Diversification Core Versus Edge: A Few Words The Birth of Metro Fiber Distributed Data Interface (FDDI) Switched Multimegabit Data Service (SMDS) The Maturing Metro Market Metro Market Segments Carrier-Class Ethernet MPLS/GMPLS-Enabled Networks DWDM The Next-Generation Intelligent Network Network Management An Aside: Resilient Packet Ring (RPR) Anatomy of the Metro Network: The Edge The Multiservice Metro Network Network Inversion Cisco's Central Role The Metro Network: Access Anatomy of the Metro Network: The Core Optical Burst Switching Freespace Optics synchronous Transfer Mode (ATM) Metro Topologies Point-to-Point Architectures Ring Architectures Summary PART 2: THE METRO NETWORK What is a Metro Network? Metro Touch Points Long-Haul Networks Access Networks The Metro Area Itself The Evolving Metro Network Metro Demographics Regulatory Impacts Likely Regulatory Solutions Summary PART 3: ENABLING TECHNOLOGIES Introduction Overview and Terminology Ethernet Services Ethernet: A Brief History Phase Two: Xerox and DEC The Arrival of Fast Ethernet Full-Duplex Ethernet Up the Stack: The Ethernet Physical Layer The Arrival of Fast Ethernet (100BaseT) One Step Up: Gigabit Ethernet (1000BaseT) 10-Gigabit Ethernet Ethernet Summary Service Providers Alternative Premises Schemes Access Technologies Marketplace Realities ISDN Digital Subscriber Line (DSL) Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
PART 1: A LESSON IN MEDIEVAL HISTORY The Evolution of Modern Networks Further Diversification Core Versus Edge: A Few Words The Birth of Metro Fiber Distributed Data Interface (FDDI) Switched Multimegabit Data Service (SMDS) The Maturing Metro Market Metro Market Segments Carrier-Class Ethernet MPLS/GMPLS-Enabled Networks DWDM The Next-Generation Intelligent Network Network Management An Aside: Resilient Packet Ring (RPR) Anatomy of the Metro Network: The Edge The Multiservice Metro Network Network Inversion Cisco's Central Role The Metro Network: Access Anatomy of the Metro Network: The Core Optical Burst Switching Freespace Optics synchronous Transfer Mode (ATM) Metro Topologies Point-to-Point Architectures Ring Architectures Summary PART 2: THE METRO NETWORK What is a Metro Network? Metro Touch Points Long-Haul Networks Access Networks The Metro Area Itself The Evolving Metro Network Metro Demographics Regulatory Impacts Likely Regulatory Solutions Summary PART 3: ENABLING TECHNOLOGIES Introduction Overview and Terminology Ethernet Services Ethernet: A Brief History Phase Two: Xerox and DEC The Arrival of Fast Ethernet Full-Duplex Ethernet Up the Stack: The Ethernet Physical Layer The Arrival of Fast Ethernet (100BaseT) One Step Up: Gigabit Ethernet (1000BaseT) 10-Gigabit Ethernet Ethernet Summary Service Providers Alternative Premises Schemes Access Technologies Marketplace Realities ISDN Digital Subscriber Line (DSL) Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Further Diversification Core Versus Edge: A Few Words The Birth of Metro Fiber Distributed Data Interface (FDDI) Switched Multimegabit Data Service (SMDS) The Maturing Metro Market Metro Market Segments Carrier-Class Ethernet MPLS/GMPLS-Enabled Networks DWDM The Next-Generation Intelligent Network Network Management An Aside: Resilient Packet Ring (RPR) Anatomy of the Metro Network: The Edge The Multiservice Metro Network Network Inversion Cisco's Central Role The Metro Network: Access Anatomy of the Metro Network: The Core Optical Burst Switching Freespace Optics synchronous Transfer Mode (ATM) Metro Topologies Point-to-Point Architectures Ring Architectures Summary PART 2: THE METRO NETWORK What is a Metro Network? Metro Touch Points Long-Haul Networks Access Networks The Metro Area Itself The Evolving Metro Network Metro Demographics Regulatory Impacts Likely Regulatory Solutions Summary PART 3: ENABLING TECHNOLOGIES Introduction Overview and Terminology Ethernet Services Ethernet: A Brief History Phase Two: Xerox and DEC The Arrival of Fast Ethernet Full-Duplex Ethernet Up the Stack: The Ethernet Physical Layer The Arrival of Fast Ethernet (100BaseT) One Step Up: Gigabit Ethernet (1000BaseT) 10-Gigabit Ethernet Ethernet Summary Service Providers Alternative Premises Schemes Access Technologies Marketplace Realities ISDN Digital Subscriber Line (DSL) Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
The Birth of Metro Fiber Distributed Data Interface (FDDI) Switched Multimegabit Data Service (SMDS) The Maturing Metro Market Metro Market Segments Carrier-Class Ethernet MPLS/GMPLS-Enabled Networks DWDM The Next-Generation Intelligent Network Network Management An Aside: Resilient Packet Ring (RPR) Anatomy of the Metro Network: The Edge The Multiservice Metro Network Network Inversion Cisco's Central Role The Metro Network: Access Anatomy of the Metro Network: The Core Optical Burst Switching Freespace Optics synchronous Transfer Mode (ATM) Metro Topologies Point-to-Point Architectures Ring Architectures Summary PART 2: THE METRO NETWORK What is a Metro Network? Metro Touch Points Long-Haul Networks Access Networks The Metro Area Itself The Evolving Metro Network Metro Demographics Regulatory Impacts Likely Regulatory Solutions Summary PART 3: ENABLING TECHNOLOGIES Introduction Overview and Terminology Ethernet Services Ethernet: A Brief History Phase Two: Xerox and DEC The Arrival of Fast Ethernet Full-Duplex Ethernet Up the Stack: The Ethernet Physical Layer The Arrival of Fast Ethernet (100BaseT) One Step Up: Gigabit Ethernet (1000BaseT) 10-Gigabit Ethernet Ethernet Summary Service Providers Alternative Premises Schemes Access Technologies Marketplace Realities ISDN Digital Subscriber Line (DSL) Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Switched Multimegabit Data Service (SMDS) The Maturing Metro Market Metro Market Segments Carrier-Class Ethernet MPLS/GMPLS-Enabled Networks DWDM The Next-Generation Intelligent Network Network Management An Aside: Resilient Packet Ring (RPR) Anatomy of the Metro Network: The Edge The Multiservice Metro Network Network Inversion Cisco's Central Role The Metro Network: Access Anatomy of the Metro Network: The Core Optical Burst Switching Freespace Optics synchronous Transfer Mode (ATM) Metro Topologies Point-to-Point Architectures Ring Architectures Summary PART 2: THE METRO NETWORK What is a Metro Network? Metro Touch Points Long-Haul Networks Access Networks The Metro Area Itself The Evolving Metro Network Metro Demographics Regulatory Impacts Likely Regulatory Solutions Summary PART 3: ENABLING TECHNOLOGIES Introduction Overview and Terminology Ethernet Services Ethernet: A Brief History Phase Two: Xerox and DEC The Arrival of Fast Ethernet Full-Duplex Ethernet Up the Stack: The Ethernet Physical Layer The Arrival of Fast Ethernet (100BaseT) One Step Up: Gigabit Ethernet (1000BaseT) 10-Gigabit Ethernet Ethernet Summary Service Providers Alternative Premises Schemes Access Technologies Marketplace Realities ISDN Digital Subscriber Line (DSL) Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Metro Market Segments Carrier-Class Ethernet MPLS/GMPLS-Enabled Networks DWDM The Next-Generation Intelligent Network Network Management An Aside: Resilient Packet Ring (RPR) Anatomy of the Metro Network: The Edge The Multiservice Metro Network Network Inversion Cisco's Central Role The Metro Network: Access Anatomy of the Metro Network: The Core Optical Burst Switching Freespace Optics synchronous Transfer Mode (ATM) Metro Topologies Point-to-Point Architectures Ring Architectures Summary PART 2: THE METRO NETWORK What is a Metro Network? Metro Touch Points Long-Haul Networks Access Networks The Metro Area Itself The Evolving Metro Network Metro Demographics Regulatory Impacts Likely Regulatory Solutions Summary PART 3: ENABLING TECHNOLOGIES Introduction Overview and Terminology Ethernet Services Ethernet: A Brief History Phase Two: Xerox and DEC The Arrival of Fast Ethernet Full-Duplex Ethernet Up the Stack: The Ethernet Physical Layer The Arrival of Fast Ethernet (100BaseT) One Step Up: Gigabit Ethernet (1000BaseT) 10-Gigabit Ethernet Ethernet Summary Service Providers Alternative Premises Schemes Access Technologies Marketplace Realities ISDN Digital Subscriber Line (DSL) Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
MPLS/GMPLS-Enabled Networks DWDM The Next-Generation Intelligent Network Network Management An Aside: Resilient Packet Ring (RPR) Anatomy of the Metro Network: The Edge The Multiservice Metro Network Network Inversion Cisco's Central Role The Metro Network: Access Anatomy of the Metro Network: The Core Optical Burst Switching Freespace Optics synchronous Transfer Mode (ATM) Metro Topologies Point-to-Point Architectures Ring Architectures Summary PART 2: THE METRO NETWORK What is a Metro Network? Metro Touch Points Long-Haul Networks Access Networks The Metro Area Itself The Evolving Metro Network Metro Demographics Regulatory Impacts Likely Regulatory Solutions Summary PART 3: ENABLING TECHNOLOGIES Introduction Overview and Terminology Ethernet Services Ethernet: A Brief History Phase Two: Xerox and DEC The Arrival of Fast Ethernet Full-Duplex Ethernet Up the Stack: The Ethernet Physical Layer The Arrival of Fast Ethernet (100BaseT) One Step Up: Gigabit Ethernet (1000BaseT) 10-Gigabit Ethernet Ethernet Summary Service Providers Alternative Premises Schemes Access Technologies Marketplace Realities ISDN Digital Subscriber Line (DSL) Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
The Next-Generation Intelligent Network Network Management An Aside: Resilient Packet Ring (RPR) Anatomy of the Metro Network: The Edge The Multiservice Metro Network Network Inversion Cisco's Central Role The Metro Network: Access Anatomy of the Metro Network: The Core Optical Burst Switching Freespace Optics synchronous Transfer Mode (ATM) Metro Topologies Point-to-Point Architectures Ring Architectures Summary PART 2: THE METRO NETWORK What is a Metro Network? Metro Touch Points Long-Haul Networks Access Networks The Metro Area Itself The Evolving Metro Network Metro Demographics Regulatory Impacts Likely Regulatory Solutions Summary PART 3: ENABLING TECHNOLOGIES Introduction Overview and Terminology Ethernet Services Ethernet: A Brief History Phase Two: Xerox and DEC The Arrival of Fast Ethernet Full-Duplex Ethernet Up the Stack: The Ethernet Physical Layer The Arrival of Fast Ethernet (100BaseT) One Step Up: Gigabit Ethernet (1000BaseT) 10-Gigabit Ethernet Ethernet Summary Service Providers Alternative Premises Schemes Access Technologies Marketplace Realities ISDN Digital Subscriber Line (DSL) Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
An Aside: Resilient Packet Ring (RPR) Anatomy of the Metro Network: The Edge The Multiservice Metro Network Network Inversion Cisco's Central Role The Metro Network: Access Anatomy of the Metro Network: The Core Optical Burst Switching Freespace Optics synchronous Transfer Mode (ATM) Metro Topologies Point-to-Point Architectures Ring Architectures Summary PART 2: THE METRO NETWORK What is a Metro Network? Metro Touch Points Long-Haul Networks Access Networks The Metro Area Itself The Evolving Metro Network Metro Demographics Regulatory Impacts Likely Regulatory Solutions Summary PART 3: ENABLING TECHNOLOGIES Introduction Overview and Terminology Ethernet Services Ethernet: A Brief History Phase Two: Xerox and DEC The Arrival of Fast Ethernet Full-Duplex Ethernet Up the Stack: The Ethernet Physical Layer The Arrival of Fast Ethernet (100BaseT) One Step Up: Gigabit Ethernet (1000BaseT) 10-Gigabit Ethernet Ethernet Summary Service Providers Alternative Premises Schemes Access Technologies Marketplace Realities ISDN Digital Subscriber Line (DSL) Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
The Multiservice Metro Network Network Inversion Cisco's Central Role The Metro Network: Access Anatomy of the Metro Network: The Core Optical Burst Switching Freespace Optics synchronous Transfer Mode (ATM) Metro Topologies Point-to-Point Architectures Ring Architectures Summary PART 2: THE METRO NETWORK What is a Metro Network? Metro Touch Points Long-Haul Networks Access Networks The Metro Area Itself The Evolving Metro Network Metro Demographics Regulatory Impacts Likely Regulatory Solutions Summary PART 3: ENABLING TECHNOLOGIES Introduction Overview and Terminology Ethernet Services Ethernet: A Brief History Phase Two: Xerox and DEC The Arrival of Fast Ethernet Full-Duplex Ethernet Up the Stack: The Ethernet Physical Layer The Arrival of Fast Ethernet (100BaseT) One Step Up: Gigabit Ethernet (1000BaseT) 10-Gigabit Ethernet Ethernet Summary Service Providers Alternative Premises Schemes Access Technologies Marketplace Realities ISDN Digital Subscriber Line (DSL) Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Cisco's Central Role The Metro Network: Access Anatomy of the Metro Network: The Core Optical Burst Switching Freespace Optics synchronous Transfer Mode (ATM) Metro Topologies Point-to-Point Architectures Ring Architectures Summary PART 2: THE METRO NETWORK What is a Metro Network? Metro Touch Points Long-Haul Networks Access Networks The Metro Area Itself The Evolving Metro Network Metro Demographics Regulatory Impacts Likely Regulatory Solutions Summary PART 3: ENABLING TECHNOLOGIES Introduction Overview and Terminology Ethernet Services Ethernet: A Brief History Phase Two: Xerox and DEC The Arrival of Fast Ethernet Full-Duplex Ethernet Up the Stack: The Ethernet Physical Layer The Arrival of Fast Ethernet (100BaseT) One Step Up: Gigabit Ethernet (1000BaseT) 10-Gigabit Ethernet Ethernet Summary Service Providers Alternative Premises Schemes Access Technologies Marketplace Realities ISDN Digital Subscriber Line (DSL) Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Anatomy of the Metro Network: The Core Optical Burst Switching Freespace Optics synchronous Transfer Mode (ATM) Metro Topologies Point-to-Point Architectures Ring Architectures Summary PART 2: THE METRO NETWORK What is a Metro Network? Metro Touch Points Long-Haul Networks Access Networks The Metro Area Itself The Evolving Metro Network Metro Demographics Regulatory Impacts Likely Regulatory Solutions Summary PART 3: ENABLING TECHNOLOGIES Introduction Overview and Terminology Ethernet Services Ethernet: A Brief History Phase Two: Xerox and DEC The Arrival of Fast Ethernet Full-Duplex Ethernet Up the Stack: The Ethernet Physical Layer The Arrival of Fast Ethernet (100BaseT) One Step Up: Gigabit Ethernet (1000BaseT) 10-Gigabit Ethernet Ethernet Summary Service Providers Alternative Premises Schemes Access Technologies Marketplace Realities ISDN Digital Subscriber Line (DSL) Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Freespace Optics synchronous Transfer Mode (ATM) Metro Topologies Point-to-Point Architectures Ring Architectures Summary PART 2: THE METRO NETWORK What is a Metro Network? Metro Touch Points Long-Haul Networks Access Networks The Metro Area Itself The Evolving Metro Network Metro Demographics Regulatory Impacts Likely Regulatory Solutions Summary PART 3: ENABLING TECHNOLOGIES Introduction Overview and Terminology Ethernet Services Ethernet: A Brief History Phase Two: Xerox and DEC The Arrival of Fast Ethernet Full-Duplex Ethernet Up the Stack: The Ethernet Physical Layer The Arrival of Fast Ethernet (100BaseT) One Step Up: Gigabit Ethernet (1000BaseT) 10-Gigabit Ethernet Ethernet Summary Service Providers Alternative Premises Schemes Access Technologies Marketplace Realities ISDN Digital Subscriber Line (DSL) Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Metro Topologies Point-to-Point Architectures Ring Architectures Summary PART 2: THE METRO NETWORK What is a Metro Network? Metro Touch Points Long-Haul Networks Access Networks The Metro Area Itself The Evolving Metro Network Metro Demographics Regulatory Impacts Likely Regulatory Solutions Summary PART 3: ENABLING TECHNOLOGIES Introduction Overview and Terminology Ethernet Services Ethernet: A Brief History Phase Two: Xerox and DEC The Arrival of Fast Ethernet Full-Duplex Ethernet Up the Stack: The Ethernet Physical Layer The Arrival of Fast Ethernet (100BaseT) One Step Up: Gigabit Ethernet (1000BaseT) 10-Gigabit Ethernet Ethernet Summary Service Providers Alternative Premises Schemes Access Technologies Marketplace Realities ISDN Digital Subscriber Line (DSL) Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Ring Architectures Summary PART 2: THE METRO NETWORK What is a Metro Network? Metro Touch Points Long-Haul Networks Access Networks The Metro Area Itself The Evolving Metro Network Metro Demographics Regulatory Impacts Likely Regulatory Solutions Summary PART 3: ENABLING TECHNOLOGIES Introduction Overview and Terminology Ethernet Services Ethernet: A Brief History Phase Two: Xerox and DEC The Arrival of Fast Ethernet Full-Duplex Ethernet Up the Stack: The Ethernet Physical Layer The Arrival of Fast Ethernet (100BaseT) One Step Up: Gigabit Ethernet (1000BaseT) 10-Gigabit Ethernet Ethernet Summary Service Providers Alternative Premises Schemes Access Technologies Marketplace Realities ISDN Digital Subscriber Line (DSL) Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
PART 2: THE METRO NETWORK What is a Metro Network? Metro Touch Points Long-Haul Networks Access Networks The Metro Area Itself The Evolving Metro Network Metro Demographics Regulatory Impacts Likely Regulatory Solutions Summary PART 3: ENABLING TECHNOLOGIES Introduction Overview and Terminology Ethernet Services Ethernet: A Brief History Phase Two: Xerox and DEC The Arrival of Fast Ethernet Full-Duplex Ethernet Up the Stack: The Ethernet Physical Layer The Arrival of Fast Ethernet (100BaseT) One Step Up: Gigabit Ethernet (1000BaseT) 10-Gigabit Ethernet Ethernet Summary Service Providers Alternative Premises Schemes Access Technologies Marketplace Realities ISDN Digital Subscriber Line (DSL) Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Metro Touch Points Long-Haul Networks Access Networks The Metro Area Itself The Evolving Metro Network Metro Demographics Regulatory Impacts Likely Regulatory Solutions Summary PART 3: ENABLING TECHNOLOGIES Introduction Overview and Terminology Ethernet Services Ethernet: A Brief History Phase Two: Xerox and DEC The Arrival of Fast Ethernet Full-Duplex Ethernet Up the Stack: The Ethernet Physical Layer The Arrival of Fast Ethernet (100BaseT) One Step Up: Gigabit Ethernet (1000BaseT) 10-Gigabit Ethernet Ethernet Summary Service Providers Alternative Premises Schemes Access Technologies Marketplace Realities ISDN Digital Subscriber Line (DSL) Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Access Networks The Metro Area Itself The Evolving Metro Network Metro Demographics Regulatory Impacts Likely Regulatory Solutions Summary PART 3: ENABLING TECHNOLOGIES Introduction Overview and Terminology Ethernet Services Ethernet: A Brief History Phase Two: Xerox and DEC The Arrival of Fast Ethernet Full-Duplex Ethernet Up the Stack: The Ethernet Physical Layer The Arrival of Fast Ethernet (100BaseT) One Step Up: Gigabit Ethernet (1000BaseT) 10-Gigabit Ethernet Ethernet Summary Service Providers Alternative Premises Schemes Access Technologies Marketplace Realities ISDN Digital Subscriber Line (DSL) Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
The Evolving Metro Network Metro Demographics Regulatory Impacts Likely Regulatory Solutions Summary PART 3: ENABLING TECHNOLOGIES Introduction Overview and Terminology Ethernet Services Ethernet: A Brief History Phase Two: Xerox and DEC The Arrival of Fast Ethernet Full-Duplex Ethernet Up the Stack: The Ethernet Physical Layer The Arrival of Fast Ethernet (100BaseT) One Step Up: Gigabit Ethernet (1000BaseT) 10-Gigabit Ethernet Ethernet Summary Service Providers Alternative Premises Schemes Access Technologies Marketplace Realities ISDN Digital Subscriber Line (DSL) Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Regulatory Impacts Likely Regulatory Solutions Summary PART 3: ENABLING TECHNOLOGIES Introduction Overview and Terminology Ethernet Services Ethernet: A Brief History Phase Two: Xerox and DEC The Arrival of Fast Ethernet Full-Duplex Ethernet Up the Stack: The Ethernet Physical Layer The Arrival of Fast Ethernet (100BaseT) One Step Up: Gigabit Ethernet (1000BaseT) 10-Gigabit Ethernet Ethernet Summary Service Providers Alternative Premises Schemes Access Technologies Marketplace Realities ISDN Digital Subscriber Line (DSL) Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Summary PART 3: ENABLING TECHNOLOGIES Introduction Overview and Terminology Ethernet Services Ethernet: A Brief History Phase Two: Xerox and DEC The Arrival of Fast Ethernet Full-Duplex Ethernet Up the Stack: The Ethernet Physical Layer The Arrival of Fast Ethernet (100BaseT) One Step Up: Gigabit Ethernet (1000BaseT) 10-Gigabit Ethernet Ethernet Summary Service Providers Alternative Premises Schemes Access Technologies Marketplace Realities ISDN Digital Subscriber Line (DSL) Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Introduction Overview and Terminology Ethernet Services Ethernet: A Brief History Phase Two: Xerox and DEC The Arrival of Fast Ethernet Full-Duplex Ethernet Up the Stack: The Ethernet Physical Layer The Arrival of Fast Ethernet (100BaseT) One Step Up: Gigabit Ethernet (1000BaseT) 10-Gigabit Ethernet Ethernet Summary Service Providers Alternative Premises Schemes Access Technologies Marketplace Realities ISDN Digital Subscriber Line (DSL) Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Ethernet Services Ethernet: A Brief History Phase Two: Xerox and DEC The Arrival of Fast Ethernet Full-Duplex Ethernet Up the Stack: The Ethernet Physical Layer The Arrival of Fast Ethernet (100BaseT) One Step Up: Gigabit Ethernet (1000BaseT) 10-Gigabit Ethernet Ethernet Summary Service Providers Alternative Premises Schemes Access Technologies Marketplace Realities ISDN Digital Subscriber Line (DSL) Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Phase Two: Xerox and DEC The Arrival of Fast Ethernet Full-Duplex Ethernet Up the Stack: The Ethernet Physical Layer The Arrival of Fast Ethernet (100BaseT) One Step Up: Gigabit Ethernet (1000BaseT) 10-Gigabit Ethernet Ethernet Summary Service Providers Alternative Premises Schemes Access Technologies Marketplace Realities ISDN Digital Subscriber Line (DSL) Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Full-Duplex Ethernet Up the Stack: The Ethernet Physical Layer The Arrival of Fast Ethernet (100BaseT) One Step Up: Gigabit Ethernet (1000BaseT) 10-Gigabit Ethernet Ethernet Summary Service Providers Alternative Premises Schemes Access Technologies Marketplace Realities ISDN Digital Subscriber Line (DSL) Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
The Arrival of Fast Ethernet (100BaseT) One Step Up: Gigabit Ethernet (1000BaseT) 10-Gigabit Ethernet Ethernet Summary Service Providers Alternative Premises Schemes Access Technologies Marketplace Realities ISDN Digital Subscriber Line (DSL) Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
10-Gigabit Ethernet Ethernet Summary Service Providers Alternative Premises Schemes Access Technologies Marketplace Realities ISDN Digital Subscriber Line (DSL) Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Service Providers Alternative Premises Schemes Access Technologies Marketplace Realities ISDN Digital Subscriber Line (DSL) Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Access Technologies Marketplace Realities ISDN Digital Subscriber Line (DSL) Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
ISDN Digital Subscriber Line (DSL) Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Cable-Based Access Technologies Wireless Access Technologies Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Transport Technologies Asynchronous Transfer Mode (ATM) Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Optical Networking Putting It All Together Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Fiber Nonlinearities Intermodulation Effects Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Optical Amplification Optical Receivers Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Dense Wavelength: Division Multiplexing (DWDM) Course Wavelength Division Multiplexing (CWDM) Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Optical Switching and Routing Switching Versus Routing: What's the Difference? Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Switching in the Optical Domain Multipoint Circuit Support Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Nonintrusive Monitoring New Services Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Transporting Subrate Payloads: Virtual Tributaries SDH Nomenclature Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Metro Networking: SONET and Ethernet Summary PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
PART 4: METRO APPLICATIONS Corporate Evolution The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
The Importance of Corporate Knowledge The ERP Process Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Data Mining Knowledge Management Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Obstacles to Effective Knowledge Management Managing Quality of Service (QoS) An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
An Aside: The SLA Supply-Chain Issues ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
ERP in the Telecomm Space Customer Relationship Management (CRM) Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Putting It All Together Network Management in Metro Networks Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Summary PART 5: PLAYERS IN THE METRO GAME Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Component Manufacturers The Component Players Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
Systems Manufacturers Service Provider Issues CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
CONCLUSION APPENDIX A: COMMON INDUSTRY ACRONYMS APPENDIX B: GLOSSARY INDEX
APPENDIX B: GLOSSARY INDEX
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