The McGraw-Hill Handbook of More Business Letters, 1st Edition

About this book.

Introduction.

Using Your Computer Effectively.

Get the Most from Your Computer.

Discover the Internet.

Business Resources When Travelling.

Letters.

Make Your Letters Look Good.

Memos.

Fax Correspondence.

Fax Cover Sheet.

Get the Most from Your Faxes.

E-Mail.

Get the Most from Your E-Mail.

Voice Mail.

Get the Most from Your Voice Mail.

Getting Words on Paper.

Last but Not Least.

Accept Civic Position.

Accept Membership.

Accept Social Invitation.

Accept Speaking Engagement.

Account Credited.

Account Status Changed.

Acknowledge Cancellation of Service.

Acknowledge Error.

Acknowledge First Order.

Acknowledge Receipt.

Additional Data Needed.

Advertising Promotion.

Agenda.

Agenda Item.

Agenda Overview.

Announce New Business.

Announce Training Classes.

Announcement of Acquisition.

Apology to Customer.

Application Follow-Up.

Apply for Credit Account.

Appreciation Letter.

Approval Needed.

Authorization.

Award Announcement.

"Be Considerate Notice".

Bid Cover Letter.

Bid Proposal.

Bid Request.

Billing Error.

Billing Instructions.

Budget Payment Plan.

Building Security.

Business for Sale.

Business Referral.

Cancel Credit Card.

Change in Job Requirements.

Character Reference.

Clarification of Information.

Close an Open Account.

Collection Letter.

Collection Letter, 30-Day Reminder.

Collection Letter, 60-Day Reminder.

Collection Letter, Over 90 Days.

Collection Letter, Final Notice.

Community Service - Invitation to Join a Board.

Community Service - Volunteers About this book.

Company Outing.

Company Sports.

Condo Maintenance Fee.

Condolence Letter.

Confirm Appointment.

Confirm Decisions.

Confirm Intent.

Confirm Travel Arrangements.

Confirm Verbal Discussion.

Confirmation to Speaker.

Congratulations Letter.

Congratulations on Promotion.

Contract Cover Letter.

Contract Enclosed.

Contract Negotiations.

Contract Renewal.

Convention Request.

Correction Request.

CPR Classes.

Customer Complaint.

Customer Request.

Deadline Approaching.

Decline Corporate Donation.

Decline Invitation.

Decline Invitation to Speak.

Decline Membership.

Decline Social Invitation.

Decline Use of Name.

Delayed Shipment.

Deny Credit.

Deny Customer Request.

Distributor Request.

Donation Request.

Employee Wellness Report.

Error Investigation.

Extend Credit to Cash Customer.

Fact-Finding Report.

Final Settlement.

Follow-Up for Goodwill.

Follow-Up Report to Customer.

Free Offer.

Freelance Agreement.

Get Well Thoughts.

Holidays Greetings.

Informal Agreement.

Informal Invitation.

Information Needed.

Introduce Opportunity.

Investigating Customer Complaint.

Investigation Report.

Invitation For Interview.

Invitation to Try New Product.

Invoice Error.

Job Inquiry.

Job Offer.

Job Rejection.

Job Termination.

Job Warning.

Letter of Appreciation.

Letter to Ex-Customer.

Meeting Materials.

Meeting Recap.

Negative Report on New Product.

New Account Application.

New Homeowner Gift.

New Member Welcome.

New Product Announcement.

New Product Evaluation.

New Product Order.

New Sales Representative.

Nondisclosure Agreement.

Notice of Rate Change.

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