How to Utilize Generative AI in the Classroom: When, Where, How, and Why

In the dynamic landscape of education, we find ourselves at the precipice of a shift—one that promises to be both exhilarating, transformative, and perhaps a bit scary: generative artificial intelligence (AI) in the classroom.  

There's no denying it. Generative AI has become somewhat of a controversial tool in the realm of education. You might wonder, why should we even consider introducing AI into our classrooms?  

After all, many educators have voiced concerns about its potential misuse, the fear of fostering laziness among students, or even its ability to provide answers without cultivating genuine understanding. 

It's a fair question and one that many educators grapple with in our age of rapid technological advancement. On one side, we hear glowing testimonials of how AI can offer unprecedented tools for personalized learning. In contrast, on the other side, many are concerned about its implications, particularly given the rise of tools like ChatGPT. 

Some of these concerns are valid and merit careful consideration. We should always critically assess the tools we introduce into our classrooms, ensuring that they don't compromise the core values of education. 

However, what often gets lost in the fray of debates and controversies is the untapped potential of generative AI.  

Imagine a learning environment where teachers can provide personalized feedback instantly or have a digital assistant that aids in crafting lessons catering to each student's learning style. 

Generative AI isn’t about replacing the traditional learning methods but enhancing them.  

The When and Why of Generative AI 

Artificial intelligence is becoming increasingly used across industries, and education is no exception. The "when" is now, because AI has reached a level of maturity where it can genuinely augment our teaching methods and the learning experiences of our students. 

The "why" is equally compelling. Generative AI, with its ability to create content, simulate scenarios, and provide personalized feedback can breathe new life into the classroom. It's a tool that can democratize access to education, adapt to diverse learning styles, and prepare our students for a world where AI is ubiquitous. 

The Where: Applications in Diverse Disciplines 

One of the beauties of Generative AI is its versatility. As a professor whose courses span the disciplines of business, I've witnessed firsthand the transformative power of Generative AI across subjects.  

Whether you're teaching introductory courses or upper-level, major-specific courses, there's a place for AI in your classroom. 

Here are some applications of generative AI that I’ve found success within the classroom: 

• Principles of Marketing: AI-powered tools that analyze consumer data, compose buyer personas, generate marketing strategies, draft marketing copy, take a pass at value propositions, and predict market trends. It's like having a marketing genius on standby. 

• Introduction to Business: Set up ChatGPT as a "virtual startup co-founder". Students can brainstorm business ideas, discuss the basics of setting up a company, and tackle initial challenges they might face. Through this process, they gain insights into the entrepreneurial journey while also reinforcing fundamental business concepts in a practical, engaging manner. 

• Strategic Management: AI can assist in analyzing industry data, identifying competitive advantages, and formulating strategic plans. It's like having a virtual consulting team at your disposal. 

• International Business: Simulate conversations with business professionals from various countries. Students can ask about market conditions, cultural norms, and business etiquette, getting a feel for the international business landscape without leaving the classroom. 

• Supply Chain Management: Introduce students to ChatGPT set up as a "supply chain consultant". They can ask questions about basic supply chain concepts, best practices, and potential challenges, allowing students of all backgrounds to build a foundational understanding of the subject interactively. 

The How: Practical Integration 

Integrating Generative AI into your classroom need not be daunting. Here are a few pointers to get you moving in the right direction. 

1) Start Small: Begin with simple AI tools or platforms that align with your course objectives. As you gain confidence, explore more advanced applications. 

2) Collaborate: Engage with your fellow instructors, your school’s instructional design team, or solicit guidance from educators across the internet. AI is a hot topic, and there is lots of inspiration, support, and guidance to be found. You just have to look!  

3) Continuous Learning: Embrace the same growth mindset that we often awaken students to living out every day.  

4) Feedback Loop: Encourage students to provide feedback on AI-enhanced activities, helping you refine your approach. 

Skepticism Through the Ages: New Tools, Same Fears 

Generative AI, like any tool, is what we make of it. 

As educators, our purpose remains unchanged: to fuel curiosity, nurture creativity, and guide our students toward career success in an evolving business landscape.  

The arrival of Generative AI isn't a replacement for our roles but a powerful ally in achieving our shared goals.  

It’s a new tool in our toolbox—and skepticism of a new tool is nothing new.  

• When computers were first introduced, educators thought they may distract from learning. 

• When the internet first arose, some professors thought it would be a haven for academic dishonesty.  

• When Blackboard and other learning management systems were introduced, some instructors questioned its efficacy in supporting a classroom, thinking it’d require more time to troubleshoot than to just teach.  

Just as these tools supplemented, rather than supplanted, traditional teaching methods, Generative AI presents itself not as a replacement but as a complementary asset, ready to enhance our pedagogical repertoire in the digital age. 

Unleash the Power of AI 

So, to the skeptic and the enthusiast alike, we ask: Are you ready to join this transformative journey? To mold, adapt, and harness Generative AI to elevate the educational experience for every student? 

The "when" is now; the "where" is everywhere; the "how" is within reach; and the "why" is crystal clear. Here's to an exciting and transformative educational adventure! 

The views and opinions expressed in this article are those of the author. They do not purport to reflect the opinions or views of any entities the authors represent or those of McGraw Hill.