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PreK–12 Support -
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McGraw Hill PreK–12 Technical Support will be closed on Monday, May 25, 2026 in observance of Memorial Day. We will reopen on Tuesday, May 26, 2026 with normal business hours.
PreK–12 Support Center
Role
Popular Support Topics for Teachers
Product Guides, Tutorials, and Troubleshooting for Teachers
Filters
Dates
Results
Sorry, no results available.
Additional Help & Support Resources for Teachers
Frequently Asked Questions
- How do I create a teacher account?
- How do I create and roster my classes?
- Why isn't my Master Code working?
- Why can't I add students to my roster?
- How do I create student accounts?
- How do I print my students' passwords?
- How do I link my account to Google Classroom?
- How do I create and assign assessments?
Have a question about ordering a product? Reach out to our sales team for help.
Online Ordering
Our products are available for fast, convenient online purchase on this website. If you need help ordering online, check out our step-by-step guide.
- You can pay with a credit card or purchase order online.
- Use the search functionality above to locate your product by ISBN, title, author, or program and add it to your cart.
- If you know your ISBNs and want to order in bulk, you can use our popular Quick Order feature.
Traditional Ordering
- Our customer service team and sales reps are here to help you purchase products and programs.
- Option #1: request a quote for the products you'd like to buy using our Quote Request Form.
- Option #2: order over the phone: our team is available to help you order during regular business hours at (800) 338-3987.
PreK–12 McGraw Hill Representative
PreK–12 Contact Customer Support
Hours of Operation:
Monday-Friday: 8:00 AM to 8:00 PM ET
Outside the United States:
PreK–12 Contact Tech Support
Phone: (800) 437-3715
Hours of Operation:
Monday-Friday: 8:00 AM to 8:00 PM ET
Saturday & Sunday: Closed
Popular Support Topics for Students & Families
Product Guides, Tutorials, and Troubleshooting for Students & Families
Filters
Dates
Results
Sorry, no results available.
Additional Help & Support Resources for Students & Families
Frequently Asked Questions
- How do I sign into my student account?
- Why don't I receive an email when I try to reset my password?
- How do I join my class?
- How do I access my class on the McGraw Hill mobile app?
- How do I link my account to Google Classroom?
- Why can't I open my game or assignment on my iPad?
- Why can't I access my Wonders or Everyday Math Class?
- How do I register for my Connect course?
Have a question about ordering a product? Reach out to our sales team for help.
Online Ordering
Our products are available for fast, convenient online purchase on this website. If you need help ordering online, check out our step-by-step guide.
- You can pay with a credit card or purchase order online.
- Use the search functionality above to locate your product by ISBN, title, author, or program and add it to your cart.
- If you know your ISBNs and want to order in bulk, you can use our popular Quick Order feature.
Traditional Ordering
- Our customer service team and sales reps are here to help you purchase products and programs.
- Option #1: request a quote for the products you'd like to buy using our Quote Request Form.
- Option #2: order over the phone: our team is available to help you order during regular business hours at (800) 338-3987.
PreK–12 McGraw Hill Representative
PreK–12 Contact Customer Support
Hours of Operation:
Monday-Friday: 8:00 AM to 8:00 PM ET
Outside the United States:
PreK–12 Contact Tech Support
Phone: (800) 437-3715
Hours of Operation:
Monday-Friday: 8:00 AM to 8:00 PM ET
Saturday & Sunday: Closed
Popular Support Topics for Administrators
Product Guides, Tutorials, and Troubleshooting for Administrators
Filters
Dates
Results
Sorry, no results available.
Additional Help & Support Resources for Administrators
Frequently Asked Questions
- How do I manage user accounts?
- Where is the teacher registration code?
- How do I view administrator reports?
- How do I create and share assessments with teachers?
- How do I create a Wonders district planner?
- How do I assign content using Access Manager?
- How do I create an ALEKS Master Template?
- What do I need to do at the beginning of a new school year?
Have a question about ordering a product? Reach out to our sales team for help.
Online Ordering
Our products are available for fast, convenient online purchase on this website. If you need help ordering online, check out our step-by-step guide.
- You can pay with a credit card or purchase order online.
- Use the search functionality above to locate your product by ISBN, title, author, or program and add it to your cart.
- If you know your ISBNs and want to order in bulk, you can use our popular Quick Order feature.
Traditional Ordering
- Our customer service team and sales reps are here to help you purchase products and programs.
- Option #1: request a quote for the products you'd like to buy using our Quote Request Form.
- Option #2: order over the phone: our team is available to help you order during regular business hours at (800) 338-3987.
PreK–12 McGraw Hill Representative
PreK–12 Contact Customer Support
Hours of Operation:
Monday-Friday: 8:00 AM to 8:00 PM ET
Outside the United States:
PreK–12 Contact Tech Support
Phone: (800) 437-3715
Hours of Operation:
Monday-Friday: 8:00 AM to 8:00 PM ET
Saturday & Sunday: Closed
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