McGraw Hill Whitelist Information
Find the websites and domains that must be unblocked or whitelisted to use ConnectED and Open Learning.
IMPORTANT: This article is primarily for those who manage a protected network, whether it is at a district, at a business, or in a home.
McGraw Hill has a wide range of online products for pre-kindergarten through 12th grade curriculum and beyond. We use a variety of sites to support the many different services we offer. To ensure your users will have full access and top performance, please whitelist or prioritize traffic to and from our primary domains (recommended) or specific subdomains below.
Primary Domains, with Ports and Protocols
*.mheducation.com
*.mcgraw-hill.com
*.mhedu.com
Ports: Port 443 (https) is required for most features. Port 80 (http) is supported for some pre-login pages, like Minimum Requirements.
Protocols: TCP only; no UDP
| EXAMPLE: How to enter domains in Chrome "Allow" lists |
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Common Subdomains
|
Subdomain
|
Purpose | |
| my.mheducation.com | : | Consolidated login portal |
| my1.mheducation.com connect2.mheducation.com |
: | Shared services |
| connected.mcgraw-hill.com | : | Shared services and legacy login portal |
| catalog.mcgraw-hill.com | : | High-performance media services |
| labmanager.mcgraw-hill.com | : | Assignment manager for EM4 and most post-2016 titles |
| assess.k12.mhedu.com | : | Assignment manager for most pre-2017 titles |
| dss.k12.mhedu.com | : | Data services |
| help.k12.mhedu.com | : | User guides and documentation |
Domains for Specific Products or Components
| Subdomain | Purpose | |
| aleks.com | : | ALEKS™ learning system. Includes: https://mh.my.site.com/DTS/s/article/ALEKS---Whitelist-Information?dc=All_Users_Tech_Mobile |
| mhlearnsmart.com | : | LearnSmart™ |
| ocr.mcgraw-hill.com | : | (prefix for) Open Court Reading™ |
| softlayer.net | : | StudySync™ media delivery through IBM Cloud |
| studysync.com | : | StudySync™ application. Includes prefix app |
| author.muzzylane.com | : | Reveal Math® K-5 partner |
| cdn.jsdelivr.net | Reveal Math® assignment access |
For Redbird, see the article: What Websites Should be Unblocked to Use Redbird Courses?
Domains for Achieve3000 Literacy
*.achieve3000.com
cdn.pendo.io
www.googletagmanager.com
www.google-analytics.com
*.cobrowse.io
cdn.cloudflare.io
*.readspeaker.com
*.newrelic.com
*.uconnectlabs.com
www.youtube.com
achieve.candidcareer.com
Domains for Service Partners
Third-party services to ensure performance and reliability.
| Domain | Purpose | |
| s3.amazonaws.com | : | Media delivery services through Amazon S3. Proxied by *.mheducation.com, so separate whitelisting may not be required. |
| compute-1.amazonaws.com | : | File transfer services. |
| google-analytics.com | : | Webpage statistics. Includes prefix ssl. |
| nr-data.net | : | System monitoring. Includes prefix bam. |
Administrative Subdomains
Only required by certain administrators and teachers, not students.
| Subdomain | Purpose | |
| an-adminreports.mheducation.com | : | (prefix for) Administrative Reports |
| access.mheducation.com access-support.mheducation.com |
: | (prefix for) Access Manager |
| dle-cdn.mheducation.com | : | (prefix for) Content Delivery Network |
| desire2learn.com | : | Professional Development for products. |
| esolutions.mcgraw-hill.com | : | (prefix for) eSolutions Manual. Non-encrypted static content. (http) |
| zendesk.com | : | Professional Development for assessments. Includes prefix mheassessments. |
| status.mheducation.com | : | (prefix for) Platform Status Center. Also the redirect from status.mheonline.com. |
Related Articles
Achieve3000 Literacy - Whitelist Information
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Actively Learn - System Requirements and Whitelist
Achieve3000 Literacy - System Requirements
K-12 Connect - System Requirements
Why don't we provide IP addresses?
IP addresses are often tied to physical locations and hardware, which can be more susceptible to temporary loss of connection. In contract, subdomains are relatively static, and maintain availability and performance of the service, even when some of the hardware supporting it is inaccessible.
If your filters require static IP addresses, you may use public DNS services to look up valid IP addresses for each of our subdomains, and should re-validate periodically to maintain access for your users. Historically, most of our subdomains keep the same IP address for at least several months at a time. However, the subdomain catalog.mcgraw-hill.com (and by extension, s3.amazonaws.com) is used to deliver high-performance, high-availability media, and our provider, Amazon Web Services, changes IP addresses throughout the day to accommodate geographic and volumetric changes among active users.