K-12 Connect® Access Code and Registration Support
Get help with K‑12 Connect access codes and registration, including redeeming codes, joining classes, and resolving enrollment issues.
Tags
AP Connect
Getting Started & Orientation
SSO & Manual-Rostering
Customer Support
Direct Login & Auto-Rostering
School Student
Middle School
Direct Login & Manual-Rostering
High School
AP, Honors & Electives
School Parent
SSO & Auto-Rostering
PreK-12
Log-In & Passwords
Account Management
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Access Codes
Access codes are title specific.
Each access code can only be used once.
If your access code is for a different version or edition of a title, the code will not work.
Access Code Troubleshooting
Carefully enter your 20-character code, paying close attention to similarities between 1 and I’s and zero and O’s.
If you have a damaged or scratched-off code, contact our Customer Service team. You'll need to provide a photo or scanned copy of the front and back of the access card showing the damaged or scratched-off code. We can provide a replacement code if your code has not been used.
Click here if you did not receive a registration code with your textbook purchase.
General Registration Information
When registering for Connect, navigate to the Connect section URL provided by your instructor. From there, you have 3 registration options:
Use a Connect access code that you have purchased or were provided with by your teacher.
Purchase Connect Access - confirm with your teacher first on if you should do this.
If any of the following scenarios apply:
You have a Connect license for a textbook that extends to another semester
You need to change sections during the term
You registered under the wrong section
You can register directly without entering a new access code or purchasing access again by navigating to the new Connect course URL provided by your instructor.
Important Notes:
Any assignment grades from your previous section cannot be transferred to a new Connect course.
Remember to purchase full access to Connect before the 14-day free access period ends in order to avoid interrupted access to your course.
When purchasing full access, use the same email address you used to sign up for 14-day free access.
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Support Topics/User Guides & Account Management/Log-In & Passwords
Context/Curriculum Type
Context/Curriculum Type/AP, Honors & Electives
Asset Format Type
Asset Format Type/Customer Support
Context/Education Level/Middle School
Support Topics/User Guides & Account Management/Account Management
Context/Integration Type/SSO & Manual-Rostering
prek-12
2026-03-24T19:04:04.520-03:00
<h3>Access Codes</h3> <ul> <li>Access codes are title specific.</li> <li>Each access code can only be used once.</li> <li>If your access code is for a different version or edition of a title, the code will not work.</li> </ul> <h3> </h3> <h3>Access Code Troubleshooting</h3> <ul> <li>Carefully enter your 20-character code, paying close attention to similarities between 1 and I’s and zero and O’s.</li> <li>If you have a damaged or scratched-off code, contact our <a href="https://mh.my.site.com/CSOM/s/contact-us" target="_blank">Customer Service team</a>. You'll need to provide a photo or scanned copy of the front and back of the access card showing the damaged or scratched-off code. We can provide a replacement code if your code has not been used.</li> <li>If you receive an error message when entering your code, <a href="https://mh.my.site.com/DTS/s/contactus" target="_blank">contact our K-12 DTS Support team</a>.</li> <li>Click <a target="_blank" href="/content/mheducation/us/en/prek-12/support/knowledge/k-12-connect-no-registration-code-with-my-textbook">here</a> if you did not receive a registration code with your textbook purchase.</li> </ul> <h3> </h3> <h3>General Registration Information</h3> <p>When registering for Connect, navigate to the Connect section URL provided by your instructor. From there, you have 3 registration options:</p> <ul> <li>Use a<strong> Connect access code</strong> that you have purchased or were provided with by your teacher.</li> </ul> <p><img src="/content/dam/mhe/support/support-images/migrated/rtaImage--311652833.jpeg" data-assetref="rtaImage--311652833-1778699312552"></p> <ul> <li><strong>Purchase Connect Access</strong> - confirm with your teacher first on if you should do this.</li> </ul> <p>If any of the following scenarios apply:</p> <ul> <li>You have a Connect license for a textbook that extends to another semester</li> <li>You need to change sections during the term</li> <li>You registered under the wrong section</li> </ul> <p>You can register directly without entering a new access code or purchasing access again by navigating to the new Connect course URL provided by your instructor.</p> <h3> </h3> <h3>Important Notes:</h3> <ul> <li>Any assignment grades from your previous section cannot be transferred to a new Connect course.</li> <li>Remember to purchase full access to Connect before the 14-day free access period ends in order to avoid interrupted access to your course.</li> <li>When purchasing full access, use the same email address you used to sign up for 14-day free access.</li> </ul> dts Get help with K‑12 Connect access codes and registration, including redeeming codes, joining classes, and resolving enrollment issues. 2025-11-21 K-12 Connect® Access Code and Registration Support Get help with K‑12 Connect access codes and registration, including redeeming codes, joining classes, and resolving enrollment issues. Get help with K‑12 Connect access codes and registration, including redeeming codes, joining classes, and resolving enrollment issues.
Get help with K‑12 Connect access codes and registration, including redeeming codes, joining classes, and resolving enrollment issues.
Access Codes Access codes are title specific. Each access code can only be used once. If your access code is for a different version or edition of a title, the code will not work. Access Code Troubleshooting Carefully enter your 20-character code, paying close attention to similarities between 1 and I’s and zero and O’s. If you have a damaged or scratched-off code, contact our Customer Service team. You'll need to provide a photo or scanned copy of the front and back of the access card showing the damaged or scratched-off code. We can provide a replacement code if your code has not been used. If you receive an error message when entering your code, contact our K-12 DTS Support team. Click here if you did not receive a registration code with your textbook purchase. General Registration Information When registering for Connect, navigate to the Connect section URL provided by your instructor. From there, you have 3 registration options: Use a Connect access code that you have purchased or were provided with by your teacher. Purchase Connect Access - confirm with your teacher first on if you should do this. If any of the following scenarios apply: You have a Connect license for a textbook that extends to another semester You need to change sections during the term You registered under the wrong section You can register directly without entering a new access code or purchasing access again by navigating to the new Connect course URL provided by your instructor. Important Notes: Any assignment grades from your previous section cannot be transferred to a new Connect course. Remember to purchase full access to Connect before the 14-day free access period ends in order to avoid interrupted access to your course. When purchasing full access, use the same email address you used to sign up for 14-day free access.
dts
AP Connect, Getting Started & Orientation, SSO & Manual-Rostering, Customer Support, Direct Login & Auto-Rostering, School Student, Middle School, Direct Login & Manual-Rostering, High School, AP, Honors & Electives, School Parent, SSO & Auto-Rostering, PreK-12, Log-In & Passwords, Account Management
