Connect is supported on iOS and Android platforms. As a general practice, we support the current operating system and the two previous versions.
Test your system to see if it meets the minimum system requirements for Connect. Connect also runs a built-in system requirements tester each time you log in to the site. If there is a problem accessing Connect on your system, you will see a yellow pop-up message detailing the problem and offering possible solutions.
Currently supported:
Chrome (latest and two previous versions)
Firefox (latest and two previous versions)
Safari (latest and two previous versions)
Note: While Connect is accessed via a browser, certain applications or assignments within the platform may require an ReadAnywhere app download. There are also some assignments and applications that are not supported on a tablet so a desktop would be needed to access them.
Unsupported assignment types:
Quest
Proctored question bank assignments
File attachment
Proctored Question Bank Assignments
Proctoing is supported on desktop only and only via the Chrome browser. This means:
To take a proctored question bank assignment, students must be using the Chrome browser. Access is blocked on all other browsers.
To access proctoring reports, teachers must be using the Chrome browser. Access is blocked on all other browsers.
Students and teachers will be required to download a Chrome browser extension in order to use proctoring. Users will be prompted to download the extension upon luanching the proctored assignment.
Support Topics/Devices & Applications/Browser Device Compatibility
Context/Integration Type/SSO & Manual-Rostering
prek-12
2026-03-24T18:35:14.711-03:00
<h2><span style="font-weight: normal;">Supported Operating Systems and Browsers for Connect</span></h2> <h2> </h2> <h3><span style="font-weight: normal;">General Recommendations</span></h3> <p><strong>Bandwidth </strong>- Minimum 0.5 Mbps upload speed and 2.0 Mbps download speed</p> <p><strong>Resolution</strong> - 1024x768+</p> <p> </p> <h3><span style="font-weight: normal;">Desktop Requirements</span></h3> <p>Connect is supported on Windows and Mac desktop devices. As a general practice, we support the current operating system and the two previous versions.</p> <p>Currently supported: </p> <ul> <li>Windows 10+</li> </ul> <ul> <li>MacOS 13 (Ventura)+</li> </ul> <ul> <li>Chrome OS 104+</li> </ul> <ul> <li>iOS/iPadOS 16+</li> </ul> <ul> <li>Android (Tiramisu) 13+</li> </ul> <p> </p> <h3><span style="font-weight: normal;">Supported Browsers</span></h3> <p>Connect is a browser-based application and is supported on Chrome, Firefox, and Safari browsers. Internet Explorer is not supported.</p> <p>Currently supported: </p> <ul> <li>Chrome (latest and two previous versions)</li> </ul> <ul> <li>Firefox (latest and two previous versions)</li> </ul> <ul> <li>Safari (latest and two previous versions)</li> </ul> <ul> <li>Edge (latest version)</li> </ul> <p> </p> <h3><span style="font-weight: normal;">Tablet Requirements</span></h3> <p>Students may <a href="https://newconnect.mheducation.com/" target="_blank">access their Connect courses and assignments</a> using tablet devices.</p> <p>Connect is supported on iOS and Android platforms. As a general practice, we support the current operating system and the two previous versions.</p> <p><br> <a href="http://connect.mcgraw-hill.com/connect/troubleshoot.do" target="_blank">Test your system</a> to see if it meets the minimum system requirements for Connect. Connect also runs a built-in system requirements tester each time you log in to the site. If there is a problem accessing Connect on your system, you will see a yellow pop-up message detailing the problem and offering possible solutions.</p> <p>Currently supported: </p> <ul> <li>Chrome (latest and two previous versions)</li> </ul> <ul> <li>Firefox (latest and two previous versions)</li> </ul> <ul> <li>Safari (latest and two previous versions)</li> </ul> <p><strong>Note:</strong> While Connect is accessed via a browser, certain applications or assignments within the platform may require an <a href="https://www.mheducation.com/prek-12/support/knowledge/readanywhere-app-for-direct-login-districts.html" target="_blank">ReadAnywhere app download</a>. There are also some assignments and applications that are not supported on a tablet so a desktop would be needed to access them.</p> <p>Unsupported assignment types:</p> <ul> <li>Quest</li> </ul> <ul> <li>Proctored question bank assignments</li> </ul> <ul> <li>File attachment</li> </ul> <p> </p> <h3><span style="font-weight: normal;">Proctored Question Bank Assignments</span></h3> <p>Proctoing is supported on desktop only and only via the Chrome browser. This means:</p> <ul> <li>To take a proctored question bank assignment, students must be using the Chrome browser. Access is blocked on all other browsers.</li> <li>To access proctoring reports, teachers must be using the Chrome browser. Access is blocked on all other browsers.</li> <li>Students and teachers will be required to download a Chrome browser extension in order to use proctoring. Users will be prompted to download the extension upon luanching the proctored assignment.</li> </ul> <p>Minimum requirements for proctored assignments can be found on the <a href="https://proctorio.com/support/requirements" target="_blank">Proctorio System Requirements</a> site.</p> <h3> </h3> <h3><span style="font-weight: normal;">Related Articles</span></h3> <p><a href="/content/mheducation/us/en/prek-12/support/knowledge/connect-for-k-12-what-websites-should-be-unblocked-whitelisted-to-use-connect" target="_blank">K-12 Connect Whitelist Information</a></p> <p><a href="/content/mheducation/us/en/prek-12/support/knowledge/connected-what-websites-should-be-unblocked-whitelisted-to-use-connected-and-open-learning" target="_blank">McGraw Hill Whitelist Information</a></p> <p><a href="/content/mheducation/us/en/prek-12/support/knowledge/mcgraw-hill-system-requirements" target="_blank">McGraw Hill System Requirements</a></p> dts K-12 Connect System Requirements: step-by-step guidance for Connect, including key requirements, tips, and troubleshooting where needed. 2026-06-09 K-12 Connect® System Requirements K-12 Connect System Requirements: step-by-step guidance for Connect, including key requirements, tips, and troubleshooting where needed. Review system requirements needed to use Connect® on supported devices and browsers.
Review system requirements needed to use Connect® on supported devices and browsers.
Supported Operating Systems and Browsers for Connect General Recommendations Bandwidth - Minimum 0.5 Mbps upload speed and 2.0 Mbps download speed Resolution - 1024x768+ Desktop Requirements Connect is supported on Windows and Mac desktop devices. As a general practice, we support the current operating system and the two previous versions. Currently supported: Windows 10+ MacOS 13 (Ventura)+ Chrome OS 104+ iOS/iPadOS 16+ Android (Tiramisu) 13+ Supported Browsers Connect is a browser-based application and is supported on Chrome, Firefox, and Safari browsers. Internet Explorer is not supported. Currently supported: Chrome (latest and two previous versions) Firefox (latest and two previous versions) Safari (latest and two previous versions) Edge (latest version) Tablet Requirements Students may access their Connect courses and assignments using tablet devices. Connect is supported on iOS and Android platforms. As a general practice, we support the current operating system and the two previous versions. Test your system to see if it meets the minimum system requirements for Connect. Connect also runs a built-in system requirements tester each time you log in to the site. If there is a problem accessing Connect on your system, you will see a yellow pop-up message detailing the problem and offering possible solutions. Currently supported: Chrome (latest and two previous versions) Firefox (latest and two previous versions) Safari (latest and two previous versions) Note: While Connect is accessed via a browser, certain applications or assignments within the platform may require an ReadAnywhere app download. There are also some assignments and applications that are not supported on a tablet so a desktop would be needed to access them. Unsupported assignment types: Quest Proctored question bank assignments File attachment Proctored Question Bank Assignments Proctoing is supported on desktop only and only via the Chrome browser. This means: To take a proctored question bank assignment, students must be using the Chrome browser. Access is blocked on all other browsers. To access proctoring reports, teachers must be using the Chrome browser. Access is blocked on all other browsers. Students and teachers will be required to download a Chrome browser extension in order to use proctoring. Users will be prompted to download the extension upon luanching the proctored assignment. Minimum requirements for proctored assignments can be found on the Proctorio System Requirements site. Related Articles K-12 Connect Whitelist Information McGraw Hill Whitelist Information McGraw Hill System Requirements
dts
PreK-12, Customer Support, Classroom Teacher, School Administrator, School Student, School Parent, High School, Direct Login & Auto-Rostering, Direct Login & Manual-Rostering, SSO & Auto-Rostering, SSO & Manual-Rostering, AP, Honors & Electives, AP Connect, Troubleshooting, Browser Device Compatibility
