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PreK–12 Support Center
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Popular Support Topics for Teachers
Product Guides, Tutorials, and Troubleshooting for Teachers
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Results
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Additional Help & Support Resources for Teachers
Frequently Asked Questions
- How do I create a teacher account?
- How do I create and roster my classes?
- Why isn't my Master Code working?
- Why can't I add students to my roster?
- How do I create student accounts?
- How do I print my students' passwords?
- How do I link my account to Google Classroom?
- How do I create and assign assessments?
System Requirements:
- McGraw Hill System Requirements
- McGraw Hill Whitelist Information
- Achieve3000 Literacy System Requirements
- Achieve3000 Literacy Whitelist Information
- Actively Learn System Requirements and Whitelist
- ALEKS System Requirements
- K–12 Connect® System Requirements
- K–12 Connect® Whitelist Information
- StudySync Hardware Requirements
Online Ordering
Our products are available for fast, convenient online purchase on this website. If you need help ordering online, check out our step-by-step guide.
- You can pay with a credit card or purchase order online.
- Use the search functionality above to locate your product by ISBN, title, author, or program and add it to your cart.
- If you know your ISBNs and want to order in bulk, you can use our popular Quick Order feature.
Traditional Ordering
- Our customer service team and sales reps are here to help you purchase products and programs.
- Option #1: request a quote for the products you'd like to buy using our Quote Request Form.
- Option #2: order over the phone: our team is available to help you order during regular business hours at (800) 338-3987.
Have a question about ordering a product? Reach out to our sales team for help.
PreK–12 McGraw Hill Representative
PreK–12 Contact Customer Support
Hours of Operation:
Monday-Friday: 8:00 AM to 8:00 PM ET
Outside the United States:
PreK–12 Contact Tech Support
Phone: (800) 437-3715
Hours of Operation:
Monday-Friday: 8:00 AM to 8:00 PM ET
Saturday & Sunday: Closed
Popular Support Topics for Students & Families
Product Guides, Tutorials, and Troubleshooting for Students & Families
Filters
Dates
Results
Sorry, no results available.
Additional Help & Support Resources for Students & Families
Frequently Asked Questions
- How do I sign into my student account?
- Why don't I receive an email when I try to reset my password?
- How do I join my class?
- How do I access my class on the McGraw Hill mobile app?
- How do I link my account to Google Classroom?
- Why can't I open my game or assignment on my iPad?
- Why can't I access my Wonders or Everyday Math Class?
- How do I register for my Connect course?
System Requirements:
- McGraw Hill System Requirements
- McGraw Hill Whitelist Information
- Achieve3000 Literacy System Requirements
- Achieve3000 Literacy Whitelist Information
- Actively Learn System Requirements and Whitelist
- ALEKS System Requirements
- K–12 Connect® System Requirements
- K–12 Connect® Whitelist Information
- StudySync Hardware Requirements
Online Ordering
Our products are available for fast, convenient online purchase on this website. If you need help ordering online, check out our step-by-step guide.
- You can pay with a credit card or purchase order online.
- Use the search functionality above to locate your product by ISBN, title, author, or program and add it to your cart.
- If you know your ISBNs and want to order in bulk, you can use our popular Quick Order feature.
Traditional Ordering
- Our customer service team and sales reps are here to help you purchase products and programs.
- Option #1: request a quote for the products you'd like to buy using our Quote Request Form.
- Option #2: order over the phone: our team is available to help you order during regular business hours at (800) 338-3987.
Have a question about ordering a product? Reach out to our sales team for help.
PreK–12 McGraw Hill Representative
PreK–12 Contact Customer Support
Hours of Operation:
Monday-Friday: 8:00 AM to 8:00 PM ET
Outside the United States:
PreK–12 Contact Tech Support
Phone: (800) 437-3715
Hours of Operation:
Monday-Friday: 8:00 AM to 8:00 PM ET
Saturday & Sunday: Closed
Popular Support Topics for Administrators
Product Guides, Tutorials, and Troubleshooting for Administrators
Filters
Dates
Results
Sorry, no results available.
Additional Help & Support Resources for Administrators
Frequently Asked Questions
- How do I manage user accounts?
- Where is the teacher registration code?
- How do I view administrator reports?
- How do I create and share assessments with teachers?
- How do I create a Wonders district planner?
- How do I assign content using Access Manager?
- How do I create an ALEKS Master Template?
- What do I need to do at the beginning of a new school year?
System Requirements:
- McGraw Hill System Requirements
- McGraw Hill Whitelist Information
- Achieve3000 Literacy System Requirements
- Achieve3000 Literacy Whitelist Information
- Actively Learn System Requirements and Whitelist
- ALEKS System Requirements
- K–12 Connect® System Requirements
- K–12 Connect® Whitelist Information
- StudySync Hardware Requirements
Online Ordering
Our products are available for fast, convenient online purchase on this website. If you need help ordering online, check out our step-by-step guide.
- You can pay with a credit card or purchase order online.
- Use the search functionality above to locate your product by ISBN, title, author, or program and add it to your cart.
- If you know your ISBNs and want to order in bulk, you can use our popular Quick Order feature.
Traditional Ordering
- Our customer service team and sales reps are here to help you purchase products and programs.
- Option #1: request a quote for the products you'd like to buy using our Quote Request Form.
- Option #2: order over the phone: our team is available to help you order during regular business hours at (800) 338-3987.
Have a question about ordering a product? Reach out to our sales team for help.
PreK–12 McGraw Hill Representative
PreK–12 Contact Customer Support
Hours of Operation:
Monday-Friday: 8:00 AM to 8:00 PM ET
Outside the United States:
PreK–12 Contact Tech Support
Phone: (800) 437-3715
Hours of Operation:
Monday-Friday: 8:00 AM to 8:00 PM ET
Saturday & Sunday: Closed
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