Admin Tools - Manage Products
Manage product licenses on my.mheducation.com to ensure correct access for users.
This article applies to Manual Rostering districts. Manual Rostering means that teachers manually redeem program content and roster their own classes.
SSO applies to districts that use an SSO portal, district website, or Learning Management System (LMS) to access McGraw Hill digital programs, and Direct Login means that teachers, students, and administrators log in at my.mheducation.com.
Not sure which Access Service your district uses? Click here to learn more about the four Access Services that we support.
This article walks Administrators through locating Master Codes, Resource Codes, Redemption Codes, viewing license information, and revoking content.
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Article Contents
View License Start and End Dates
Revoke Teacher and Student Edition Licenses
To locate teacher Registration Codes, refer to Locate Teacher Registration Code article.
For information on configuring the ConnectED Library, see Admin Tools - Manage Library.
Locate Master Codes
Master codes are used by teachers to manually redeem content for ConnectED programs. Organization Administrators also use Master Codes to upload students and classes using Import Users/Rosters.
1. SSO or log directly into your Administrator account at my.mheducation.com.
If you have a Teacher role and an Administrator role, you will first land on your Teacher role and will need to toggle to your Administrator role.
A. If you're assigned to multiple purchasing accounts, select the correct one from the Organization and Purchasing Account drop-downs.
2. Click on Manage Products on the navigation menu.
3. Click on the Manage link to the right of the program.
B. The Master Code will be the 16-alphanumeric code in the Master Code column.
Locate Resource Codes
ALEKS, ALEKS Adventure, and Redbird products have resource codes that designate a specific subject for a class. If you do not see this column, there are no resource codes associated with the selected program.
1. SSO or log directly into your Administrator account at my.mheducation.com.
If you have a Teacher role and an Administrator role, you will first land on your Teacher role and will need to toggle to your Administrator role.
A. If you're assigned to multiple purchasing accounts, select the correct one from the Organization and Purchasing Account drop-downs.
2. Click on Manage Products on the navigation menu.
You will be able to view the Seats Purchased, Seats Available, and Seats Consumed from this page as well.
3. Click on the Manage link to the right of the program.
4. Click on the Resource Codes tab.
B. The available resource codes are located in the Resource Code column.
Locate Redemption Codes
For ConnectED products, a Redemption Code is created when the Student Edition Master Code is redeemed to the teacher's account. These codes are specific to each teacher and can be found on the teacher account as well as under Manage Products.
1. SSO or log directly into your Administrator account at my.mheducation.com.
If you have a Teacher role and an Administrator role, you will first land on your Teacher role and will need to toggle to your Administrator role.
A. If you're assigned to multiple purchasing accounts, select the correct one from the Organization and Purchasing Account drop-downs.
2. Click on Manage Products on the navigation menu.
You will be able to view the Seats Purchased, Seats Available, and Seats Consumed from this page as well.
3. Click on the Manage link to the right of the ConnectED Student Edition.
4. Click on the Redemption Codes tab.
If you do not see this tab, this means that it's an Open Learning program.
B. Each Redemption Code is found in the Redemption Code column.
View License Counts
You can view the total number of licenses (seats) available and consumed per product on the Manage Products page.
Note: For Actively Learn, the teacher and student license counts will match; this is normal for how the licenses are managed for the program.
1. SSO or log directly into your Administrator account at my.mheducation.com.
If you have a Teacher role and an Administrator role, you will first land on your Teacher role and will need to toggle to your Administrator role.
A. If you're assigned to multiple purchasing accounts, select the correct one from the Organization and Purchasing Account drop-downs.
2. Click on Manage Products on the navigation menu.
B. Each product will be listed with the count for Seats Purchased, Seats Available, and Seats Consumed.
If you are needing additional licenses (seats), you'll want to reach out to your Sales Representative.
View License Start and End Dates
You can view the start and end dates per product on the Manage Products page.
1. SSO or log directly into your Administrator account at my.mheducation.com.
If you have a Teacher role and an Administrator role, you will first land on your Teacher role and will need to toggle to your Administrator role.
A. If you're assigned to multiple purchasing accounts, select the correct one from the Organization and Purchasing Account drop-downs.
2. Click on Manage Products on the navigation menu.
3. Click on the Manage link to the right of the program.
B. On the Master Codes tab, you can view the license Start and End Date.
If the licenses are set to expire and you need to renew, you'll want to reach out to your Sales Representative.
Revoke Teacher and Student Edition Licenses
From the Teacher List view, you can see which teachers have redeemed licenses for a specific product and revoke those licenses if necessary.
If content is managed through Access Manager, Administrators will want to refer to the Manage Content on Access Manager article.
1. SSO or log directly into your Administrator account at my.mheducation.com.
If you have a Teacher role and an Administrator role, you will first land on your Teacher role and will need to toggle to your Administrator role.
A. If you're assigned to multiple purchasing accounts, select the correct one from the Organization and Purchasing Account drop-downs.
2. Click on Manage Products on the navigation menu.
You will be able to view the Seats Purchased, Seats Available, and Seats Consumed from this page as well.
3. Click on the Manage link to the right of the program.
4. Click on the Teacher List tab.
5. Click the trash can icon in the Action column to the right of the teacher(s) who no longer need access to the product.
ConnectED Student Edition licenses can also be revoked if the teacher does not currently have any students assigned to them. This can be done by clicking on the Manage link for the Student Edition and navigating to the Redemption Codes (B) tab.
C. Click on the trash can icon next to the Student Edition you want to revoke.
Student Editions cannot be revoked from teacher accounts if students are currently assigned to that product. Teachers will first need to remove student assignments from the Student Edition through their teacher account. Administrators do not have the ability to remove student assignments from the Student Edition.