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Humanities, Social Science and Language


Digital Products


Connect®
Course managementreporting, and student learning tools backed by great support.

McGraw Hill GO
Greenlight learning with the new eBook+

ALEKS®
Personalize learning and assessment

ALEKS® Placement, Preparation, and Learning
Achieve accurate math placement

SIMnet
Ignite mastery of MS Office and IT skills

McGraw Hill eBook & ReadAnywhere App
Get learning that fits anytime, anywhere

Sharpen: Study App
A reliable study app for students

Virtual Labs
Flexible, realistic science simulations

Services


Inclusive Access
Reduce costs and increase success

LMS Integration
Log in and sync up

Math Placement
Achieve accurate math placement

Content Collections powered by Create®
Curate and deliver your ideal content

Custom Courseware Solutions
Teach your course your way

Professional Services
Collaborate to optimize outcomes

Remote Proctoring
Validate online exams even offsite

Institutional Solutions
Increase engagement, lower costs, and improve access for your students

Support


General Help & Support Info
Customer Service & Tech Support contact information

Online Technical Support Center
FAQs, articles, chat, email or phone support

Support At Every Step
Instructor tools, training and resources for ALEKS, Connect & SIMnet

Instructor Sample Requests
Get step by step instructions for requesting an evaluation, exam, or desk copy

Platform System Check
System status in real time

Connect Math Hosted By ALEKS – Getting Started: Pair Your Course

Additional Resources

Instructor Resources

How to Access Your CHBA Textbook

How to Grant Student Extensions

Frequently Asked Questions

Click the links for more CHBA Resources

Student Resources

How to Register for Your CHBA Class

How to Access Your CHBA Textbook

Technical Assistance for Students

Just like you, your students can reach us in the way that is best for them. You do not have to be Technical Support, and we want to help them as quickly as possible:

Hours of Operation:

Sunday: 4 PM - 1 AM EST

Monday-Thursday: 7 AM - 1AM EST

Friday: 7 AM - 9 PM EST

Technical Support Best Practices:

  • Take a screen shot: Take a screen shot/Print Screen of the monitor when the problem occurs. Save as a .pdf or .jpg file.
  • Contact technical support via one of the methods above. Make sure to include:
    1. Course name and/or instructor name.
    2. Operating system, Internet browser, and/or Internet service provider (ISP) information.
    3. Print Screen file.
    4. Your contact information.
  • Send an email to your instructor notifying them you're working with McGraw Hill's Customer Experience Group (CXG). Include a brief description of the problem and your ticket/case number.

Technical Assistance

Connect Math Support Team
Option 1: Call 800-258-2374
Option 2: Submit a Ticket to Submit a Support Ticket
Option 3: Visit the Connect Math Hosted by ALEKS Support Site for more assistance.

Hours of Operation:
Sunday: 4 PM - 1 AM ET
Monday -Thursday: 7 AM - 1 AM ET
Friday: 7 AM - 9 PM ET