Additional Account Setup Required
Find answers when additional account setup is required before accessing content.
Tags
Direct Login & Manual-Rostering
Error Messages
SSO & Auto-Rostering
SSO & Manual-Rostering
PreK-12
Customer Support
User Guides & Account Management
Direct Login & Auto-Rostering
Some users may see the message below when accessing their account. If you see this message, please contact your Organization Administrator. They will need to add the appropriate role to your account. Learn More: How to Add Roles to an Existing User
If you aren't sure who the administrator is for your school or district, or you need additional help, contact K12 Technical Support . 