This article applies to districts that use the SSO and Auto-Rostering Access and Direct Login and Auto-Rostering Services.

SSO applies to districts that use an SSO portal, district website, or Learning Management System (LMS) to access McGraw Hill digital programs, and Direct Login means that teachers, students, and administrators log in at my.mheducation.com. Auto-Rostering means that account creation, class setup, and roster management are automated through a process handled by your district.

Not sure which Access Service your district uses? Click here to learn more about the four Access Services that we support.

If your district's data is not updating or syncing for a ClassLink rostering data file, it's possible that the ClassLink URL needs to be updated. If updating the URL does not resolve any syncing issues you may have, Administrators contact our Integration Support team through the chat in Access Manager, via email at  integrationsupport@mheducation.com, or by phone at 855-315-6417.

 

Update ClassLink URL

1. Launch Access Manager by going directly to the Access Manager site or through your Admin Tools.

Admin Tools Access: 


2. Click on Upload from the Navigation menu.

3. Click on One Roster API Connection.

4. Click Edit.



5. Enter in new ClassLink URL.

6. Click the Sync Data Now button.