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Achieve3000 Literacy - LevelSet Not Appearing

Troubleshoot issues when the Achieve Literacy LevelSet assessment does not appear for students.

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There are a few reasons why students may not be receiving the test when they log in during your class period:  

First, the students need to log into the program during Supervised Student Work Time.  If students are logging into the program outside of this window, the test will not appear for them.  If your students meet outside of this time frame, you will want to adjust your classroom's Supervised Student Work Time
 
Second, make sure that your students are logging into the same accounts that are associated with your classes. If you are Manual Rostering district, you can follow the steps in the Temporary Student Passwords article to provide students with the login they should be using to access their accounts. For Auto-Rostered or SSO districts, please follow your district procedure on ensuring the students are using the correct accounts to sign in and access the program. 

If you are unsure of what Access Service your district is, read the Access Service Descriptions article.

Last, make sure that the McGraw Hill System Requirements. Achieve3000 Literacy - System Requirements and Achieve3000 Literacy - Whitelist Information are being met. 

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