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Are you a student looking for help with Connect? Visit the Student Connect Support Page 

GoReact Instructor FAQ Support

Discover quick answers to frequently asked questions (FAQs) from instructors on how to use GoReact within Connect, including assignment setup, video submissions, grading, and AI-powered feedback tools.

McGraw Hill's Video Capture powered by GoReact™ is an integrated tool within Connect that streamlines assigning, recording, and delivering feedback on student presentations or performances, making personalized feedback effortless while boosting student outcomes and confidence. Learn more about GoReact.

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GoReact FAQ Support

General Questions

Video Questions

Assignment Setup Questions

Attempts, Due Dates, and Extensions

Feedback/Grading 

GoReact AI Features

AI Assistant options

AI Feedback

Voice Board Questions

Recordable Video Chat Questions

Want to chat? Our team is available to help.

Tech Support Representatives

Visit the Tech Online Support Center or contact us below:

Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM ET
Monday-Thursday: 24 hours ET
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Phone:
Sunday: 12:00 PM to 1:00 AM ET
Monday-Thursday: 8:00 AM to 1:00 AM ET
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

 Phone: (800) 331-5094
 Online: Submit a Support Request
 Chat: Chat with a Representative

You Don’t Have to Do it Alone

Instructors, get personalized 1-to-1 support from our implementation team.

Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.

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Find Your Sales Rep

Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.

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Customer Service Team

Contact customer service for questions regarding pricing, orders, shipping, or returns.

 

Visit the Customer Service Online Support Center or contact us below:

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

 Phone: (800) 338-3987
 Fax: (800) 953-8691

By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218