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Faculty User Guide

On the first day of class, you can use this guide that provides a Sharpen overview, details on key features including AI tools, and templates to add Sharpen to your syllabus or email students with Sharpen study reminders. For instructors who bundled Sharpen Companion and Connect, this guide includes how-to steps to create a Sharpen “assignment” in Connect.

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Article Type: Implementation

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Faculty User Guide
Contents

  • Faculty Orientation: What is Sharpen?
  • What is the student experience?
  • Sharpen and AI: How does Artificial Intelligence work in Sharpen?
  • Adopting Sharpen this semester? Here’s how to make the most of it
  • Introduce Sharpen to Your Students
    • Add Sharpen to your syllabus
    • First day of class: Send students a Sharpen introduction email
    • Midterms: Send students a Sharpen reminder email
    • Finals: Send students a Sharpen reminder email
  • Using Connect? Assign Sharpen to Monitor Students’ Usage
  • Sharpen App Accessibility Overview

Sharpen by McGraw Hill revolutionizes exam prep by empowering students with an easy-to-use, on-the-go study app that helps them arrive to class confident and ready to learn. Equip students with short videos, chapter summaries, flashcards, practice quizzes, and personalized improvement tips designed to boost exam scores and academic outcomes.

Looking for help?

Higher Ed Technical Support

Phone: (800) 331-5094

Email & Chat Hours:
Sunday: 12:00 PM to 12:00 AM ET
Monday-Thursday: 24 hours ET
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Phone:
Sunday: 12:00 PM to 1:00 AM ET
Monday-Thursday: 8:00 AM to 1:00 AM ET
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Holiday Closures: Memorial Day, 4th of July, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Day

You Don’t Have to Do it Alone

Instructors, get personalized 1-to-1 support from our implementation team.

Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.

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Find Your Higher Ed Rep

Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.

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Customer Service Team

Contact customer service for questions regarding pricing, orders, shipping, or returns.

Visit the Customer Service Online Support Center or contact us below:

Phone: (800) 338-3987
Fax: (800) 953-8691

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218

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