My Account Details
Sharpen Support Center
Role
Students Popular Support Topics
FAQs for Students
Sharpen is a college study app offering bite-sized, engaging activities to help students prepare for class and exams. Study activities are organized by chapter and cover over 180 titles from McGraw Hill and other general college disciplines. The app evaluates what students already know, identifies knowledge gaps, and recommends tailored activities to improve exam readiness.
You can access Sharpen on the web at www.studysharpen.com or download the app on the iOS App Store and Google Play. You may also see a link in your LMS, the McGraw Hill Connect(R) platform, or the McGraw Hill ALEKS(R) platform.
Sharpen is a supplemental study app designed to align with your college textbook, but it does not replace your textbook or course materials. It complements Connect, ALEKS, and eBooks by offering additional study activities like quizzes and short videos to help students better understand and practice the material.
You can delete your Sharpen account by logging into the web or mobile app, navigating to Settings, scrolling to the bottom, and tapping “Delete.”
Deleting your account does not cancel any Sharpen Plus subscription you may have purchased. Please cancel your Sharpen Plus subscription before deleting your Sharpen account. If you have limited-term Sharpen Plus premium access via McGraw Hill or as part of a Connect or ALEKS, your premium access will automatically expire at the end of the selected time period.
Additional Help & Support Resources
Higher Ed Technical Support: US and Canada
Phone: (800) 331-5094
Email & Chat Hours:
Sunday: 12:00 PM to 12:00 AM ET
Monday-Thursday: 24 hours ET
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
Phone:
Sunday: 12:00 PM to 1:00 AM ET
Monday-Thursday: 8:00 AM to 1:00 AM ET
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
Holiday Closures: Memorial Day. 4th of July, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Day
Higher Ed Technical Support: Other International
Chat Hours:
Sunday: 12:00 PM to 12:00 AM ET
Monday-Thursday: 24 hours ET
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
Outside the United States? View international phone numbers and regional contacts
Instructors Popular Support Topics
Implementation & Getting Started
FAQs for Instructors
Sharpen does NOT provide answers to any McGraw Hill assignments, tests, or other products. We are 100% committed to academic integrity and student success. Sharpen includes original content authored by McGraw Hill subject matter experts.
Sharpen’s study content is written, produced, and reviewed by McGraw Hill subject matter experts. It is a resource that both students and instructors can trust. Ask Sharpen may use third-party generative AI services to generate content from external sources.
Sharpen was designed with learning science principles as a study tool to promote real learning. It applies the same learning science principles and instructional design best practices as core McGraw Hill products. In Sharpen, students' complete activities step-by step to learn their course material. Sharpen does not give away answers to end-of-chapter assignments, homework, tests, or exam questions.
To create and deploy a Sharpen Companion Assignment in Connect, select Create Assignment, choose the Sharpen Companion assignment, and follow the assignment setup process. Once deployed, the assignment is available to students through Connect and can be managed like other course assignments. For step-by-step instructions, see How to Create and Deploy the Sharpen Companion Assignment in Connect.
Instructors Additional Help & Support Resources
Higher Ed Technical Support: US and Canada
Phone: (800) 331-5094
Email & Chat Hours:
Sunday: 12:00 PM to 12:00 AM ET
Monday-Thursday: 24 hours ET
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
Phone:
Sunday: 12:00 PM to 1:00 AM ET
Monday-Thursday: 8:00 AM to 1:00 AM ET
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
Holiday Closures: Memorial Day. 4th of July, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Day
Higher Ed Technical Support: Other International
Chat Hours:
Sunday: 12:00 PM to 12:00 AM ET
Monday-Thursday: 24 hours ET
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
Higher Ed McGraw Hill Representative
Outside the United States:
Outside the United States? View international phone numbers and regional contacts