Voice-of-the-Customer Marketing: A Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay https://www.mheducation.com/cover-images/Jpeg_400-high/007174083X.jpeg 1 9780071740838
Voice-of-the-Customer Marketing: A Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay

Voice-of-the-Customer Marketing: A Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay

1st Edition
By Ernan Roman
ISBN10: 007174083X
ISBN13: 9780071740838
Copyright: 2011
09780071740838

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ISBN10: 007174083X | ISBN13: 9780071740838

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About the Author

Ernan Roman

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide