
Toyota Culture: The Heart and Soul of the Toyota Way
1st EditionISBN10: 0071492178
ISBN13: 9780071492171
Copyright: 2008
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The estimated amount of time this product will be on the market is based on a number of factors, including faculty input to instructional design and the prior revision cycle and updates to academic research-which typically results in a revision cycle ranging from every two to four years for this product. Pricing subject to change at any time.
The estimated amount of time this product will be on the market is based on a number of factors, including faculty input to instructional design and the prior revision cycle and updates to academic research-which typically results in a revision cycle ranging from every two to four years for this product. Pricing subject to change at any time.
Program Details
Part One: The Context and the Challenge
1. The Problem and the Countermeasures
2. Inputs and Outputs: Philosophy, People, and Problem Solving
Part Two: The Process--The Competent People Value Stream
3. Attract Competent and Trainable People
4. Develop Competent and Able People
5. Engage Competent and Willing People
6. Enroll Competent and Committed People
Part Three: People and Culture Supporting Processes
7. Teamwork
8. Clean and Safe Work Environment
9. Two-Way Communication
10. Management Accountability to Employees
Part Four: Organizational Supporting Processes—Human Resource Management
11. Stable Employment and Manpower Management
12. Fairness and Consistent Policies and Practices
13. Recognition and Corrective Action
14. Hoshin Kanri—Policy Deployment
Part Five: How to Guide the Implementation of the Competent People Value Stream
16. Implementation Strategies Guide
About the Author
Jeffrey Liker
Jeffrey K. Liker, Ph.D., author of the bestselling The Toyota Way, is Professor of Industrial and Operations Engineering at the University of Michigan and coowner of lean consulting firm Optiprise, Inc. His Shingo-Prize winning work has appeared in The Harvard Business Review, Sloan Management Review, and other leading publications.
Michael Hoseus
Michael Hoseus is Executive Director of the Center for Quality People and Organizations. He worked for Toyota's Georgetown, Kentucky plant for more than 12 years as a group leader, assembly plant manager, and manager of human resources.
Part One: The Context and the Challenge
1. The Problem and the Countermeasures
2. Inputs and Outputs: Philosophy, People, and Problem Solving
Part Two: The Process--The Competent People Value Stream
3. Attract Competent and Trainable People
4. Develop Competent and Able People
5. Engage Competent and Willing People
6. Enroll Competent and Committed People
Part Three: People and Culture Supporting Processes
7. Teamwork
8. Clean and Safe Work Environment
9. Two-Way Communication
10. Management Accountability to Employees
Part Four: Organizational Supporting Processes—Human Resource Management
11. Stable Employment and Manpower Management
12. Fairness and Consistent Policies and Practices
13. Recognition and Corrective Action
14. Hoshin Kanri—Policy Deployment
Part Five: How to Guide the Implementation of the Competent People Value Stream
16. Implementation Strategies Guide
About the Author
Jeffrey Liker
Jeffrey K. Liker, Ph.D., author of the bestselling The Toyota Way, is Professor of Industrial and Operations Engineering at the University of Michigan and coowner of lean consulting firm Optiprise, Inc. His Shingo-Prize winning work has appeared in The Harvard Business Review, Sloan Management Review, and other leading publications.
Michael Hoseus
Michael Hoseus is Executive Director of the Center for Quality People and Organizations. He worked for Toyota's Georgetown, Kentucky plant for more than 12 years as a group leader, assembly plant manager, and manager of human resources.
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