Skip to main content

Humanities, Social Science and Language


Digital Products


Connect®
Course managementreporting, and student learning tools backed by great support.

McGraw Hill GO
Greenlight learning with the new eBook+

ALEKS®
Personalize learning and assessment

ALEKS® Placement, Preparation, and Learning
Achieve accurate math placement

SIMnet
Ignite mastery of MS Office and IT skills

McGraw Hill eBook & ReadAnywhere App
Get learning that fits anytime, anywhere

Sharpen: Study App
A reliable study app for students

Virtual Labs
Flexible, realistic science simulations

Services


Inclusive Access
Reduce costs and increase success

LMS Integration
Log in and sync up

Math Placement
Achieve accurate math placement

Content Collections powered by Create®
Curate and deliver your ideal content

Custom Courseware Solutions
Teach your course your way

Professional Services
Collaborate to optimize outcomes

Remote Proctoring
Validate online exams even offsite

Institutional Solutions
Increase engagement, lower costs, and improve access for your students

Support


General Help & Support Info
Customer Service & Tech Support contact information

Online Technical Support Center
FAQs, articles, chat, email or phone support

Support At Every Step
Instructor tools, training and resources for ALEKS, Connect & SIMnet

Instructor Sample Requests
Get step by step instructions for requesting an evaluation, exam, or desk copy

Platform System Check
System status in real time

Medical Assisting: Administrative and Clinical Procedures
Medical Assisting: Administrative and Clinical Procedures

Medical Assisting: Administrative and Clinical Procedures, 7th Edition

ISBN10: 1259608549 | ISBN13: 9781259608544
By Kathryn Booth, Leesa Whicker, Terri Wyman and Sandra Moaney-Wright

Format Options:

* The estimated amount of time this product will be on the market is based on a number of factors, including faculty input to instructional design and the prior revision cycle and updates to academic research-which typically results in a revision cycle ranging from every two to four years for this product. Pricing subject to change at any time.

Instructor Information

Quick Actions (Only for Validated Instructor Accounts):

The medical assisting profession is soaring to new heights with the expansion and diversity of roles and changes in the healthcare environment. Today’s medical assistants must juggle many tasks in the medical office to keep up with the changes. The seventh edition of Medical Assisting:Administrative and Clinical Procedures with Anatomy and Physiology was updated to help students as well as instructors learn these ever-changing tasks and stay current in the healthcare environment.

UNIT ONE: Medical Assisting as a Career

1 Introduction to Medical Assisting

2 Healthcare and the Healthcare Team 

3 Professionalism and Success 

4 Interpersonal Communication

5 Legal and Ethical Issues 


UNIT TWO: Safety and the Environment

6 Infection Control Fundamentals 

7 Safety and Patient Reception 

8 Office Equipment and Supplies

9 Examination and Treatment Areas


UNIT THREE: Communication

10 Written and Electronic Communication

11 Medical Records and Documentation

12 Electronic Health Records

13 Managing Medical Records

14 Telephone Techniques

15 Patient Education


UNIT FOUR: Administrative Practices

16 Schedule Management

17 Insurance and Billing

18 Diagnostic Coding

19 Procedural Coding

20 Patient Collections and Financial Management


UNIT FIVE: Applied Anatomy and Physiology

21 Organization of the Body

22 The Integumentary System

23 The Skeletal System

24 The Muscular System

25 The Cardiovascular System

26 The Blood

27 The Lymphatic and Immune Systems

28 The Respiratory System

29 The Nervous System

30 The Urinary System

31 The Reproductive Systems

32 The Digestive System

33 The Endocrine System

34 Special Senses


UNIT SIX: Clinical Practices

35 Infection Control Practices

36 Patient Interview and History

37 Vital Signs and Measurements

38 Assisting with a General Physical Examination

39 Assisting in Reproductive and Urinary Specialties

40 Assisting in Pediatrics

41 Assisting in Geriatrics

42 Assisting in Other Medical Specialties

43 Assisting with Eye and Ear Care

44 Assisting with Minor Surgery


UNIT SEVEN: Assisting with Diagnostics

45 Orientation to the Lab

46 Microbiology and Disease

47 Collecting, Processing, and Testing Urine and Stool Specimens 

48 Collecting, Processing, and Testing Blood Specimens

49 Electrocardiography and Pulmonary Function Testing

50 Diagnostic Imaging


UNIT EIGHT: Assisting in Therapeutics

51 Principles of Pharmacology

52 Dosage Calculations

53 Medication Administration

54 Physical Therapy and Rehabilitation

55 Nutrition and Health


UNIT NINE: Medical Assisting Practice

56 Practice Management

57 Emergency Preparedness

58 Preparing for the World of Work



McGraw Hill Connect Product Logo

Main Features

  • LMS Integration
  • Print/Loose-Leaf Book Add-On Availability
  • Presentation Slides & Instructor Resources
  • Question & Test Banks
  • Adaptive Assignments
  • Student Progress Reporting & Analytics
  • Essay Prompts
  • Polling
  • Prebuilt Courses
  • Interactive Exercises
  • eBook Access (ReadAnywhere App)
  • Remote Proctoring (Proctorio)
  • Subject-Specific Tools

About the Author

Kathryn Booth

Kathryn A. Booth, RN-BSN, RMA (AMT), RPT, CPhT, MS is a registered nurse (RN) with a master’s degree in education as well as certifications in phlebotomy, pharmacy tech, and medical assisting. She is an author, an educator, and a consultant for Total Care Programming, Inc. She has over 30 years of teaching, nursing, and healthcare experience that spans five states. As an educator, Kathy has been awarded the teacher of the year in three states where she taught various health sciences, including medical assisting in both a classroom and an online capacity. Kathy serves on the AMT Examinations, Qualifications, and Standards committee, as well as the advisory board for two educational institutions. She stays current through working at various practice settings as well as obtaining and maintaining certifications. Her larger goal is to develop up-to-date, dynamic healthcare educational materials to assist her and other educators and to promote healthcare professions. In addition, Kathy enjoys presenting innovative new learning solutions for the changing healthcare and educational landscape to her fellow professionals nationwide.

Leesa Whicker

Leesa G. Whicker, BA, CMA (AAMA) is a Certified Medical Assistant with a BA in art with a concentration in art history. She is an educator with more than 20 years of experience in the classroom. With 35 years of experience in the healthcare field as a medical assistant, a research specialist in molecular pathogenesis and infectious disease, and a medical assisting program director and instructor, she brings a broad background of knowledge and experience to the classroom. As a curriculum expert, she has served on several committees, including the Writing Team for the Common Course Library for the North Carolina Community College System and the Curriculum Committee at Central Piedmont Community College. She remains an active member of the Curriculum Committee. Leesa was among the first instructors to develop online courses and remains active in online curriculum development. She has presented Methods of Active and Collaborative learning on the national level. Her passion is finding novel and varied ways to reach the ever-changing learning styles of today’s students. She currently teaches at Central Piedmont Community College in Charlotte, North Carolina.

Terri Wyman

Terri D. Wyman, AS, CPC, CMRS has 35 years of experience in the healthcare field, first as a CMA specializing in hematology/oncology and homecare and then in the medical billing and coding field. At the suggestion of a coworker, she began her career in education as instructor and program director for both medical assisting and medical billing and coding programs for several technical schools in New England. Currently, Terri is the financial applications analyst at Baystate Wing Hospital, where her love of teaching continues in the hospital setting. She is active with her local AAPC chapter and is on the National Advisory Board for the American Medical Billing Association (AMBA). She provides continuing education opportunities for AMBA members by writing numerous billing and coding programs and speaking at their national conferences on medical coding topics, including ICD-10. In the rapidly changing world of healthcare billing and coding, she is excited to continue sharing the language of billing and coding with instructors, students, and career professionals. Terri sends special thanks to Dale for his unending support and to Francis Stein, MD, whose patience with a new medical assistant years ago showed her the joy of learning and education.

Accessibility

Creating accessible products is a priority for McGraw Hill. We make accessibility and adhering to WCAG AA guidelines a part of our day-to-day development efforts and product roadmaps.

For more information, visit our accessibility page, or contact us at accessibility@mheducation.com

affordability icon

Affordability

Reduce course material costs for your students while still providing full access to everything they need to be successful. It isn't too good to be true - it's Inclusive Access.

Need support?   We're here to help - Get real-world support and resources every step of the way.