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Cachon Matching Supply with Demand 4e is a clear, concise and more rigorous approach to an introductory Operations management course. Written by Wharton authors who use their guiding principles “real operations, real solutions” to bring the text and concepts to life, writing the majority of chapters from the perspective of specific companies. The “real solutions” refers to providing students with tools and strategies they can implement in practice and apply the authors models in a realistic operational setting. The authors strive for “real simple” by using as little mathematical notation as possible, focusing on many real world examples and consistent terminology and phrasing throughout.
2. The Process View of the Organization
3. Understanding the Supply Process: Evaluating Process Capacity
4. Estimating and Reducing Labor Costs
5. Batching and Other Flow Interruptions: Setup Times and the Economic Order Quantity Model
6. The Link between Operations and Finance
7. Quality and Statistical Process Control
8. Lean Operations and the Toyota Production System
9. Variability and Its Impact on Process Performance: Waiting Time Problems
10. The Impact of Variability on Process Performance: Throughput Losses
11. Scheduling to Prioritize Demand
12. Project Management
14. Betting on Uncertain Demand: The Newsvendor Model
15. Assemble-to-Order, Make-to-Order, and Quick Response with Reactive Capacity
16. Service Levels and Lead Times in Supply Chains: The Order-up-to Inventory Model
17. Risk-Pooling Strategies to Reduce and Hedge Uncertainty
18. Revenue Management with Capacity Controls
19. Supply Chain with Capacity Coordination
1. Statistics Tutorial
3. Evaluation of the Loss Function
4. Equations and Approximations
5. Solutions to Selected Practice Problems
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