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How to Talk to Anyone at Work: 72 Little Tricks for Big Success Communicating on the Job

How to Talk to Anyone at Work: 72 Little Tricks for Big Success Communicating on the Job

1st Edition
By Leil Lowndes
ISBN10: 1260108430
ISBN13: 9781260108439
Copyright: 2018

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ISBN10: 1260108430 | ISBN13: 9781260108439

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Program Details

Acknowledgments

Introduction


Part I: Confidence


1. Your Confidence (or Lack of It) Stands Out Like a Fly in the Sugar Bowl


2. Your First Move


3. How to Look Dynamic All Day Long


4. Big Thinkers Move Big


5. You Are So Much More Than Your Job Description


6. What's Your On-the-Job Face?


7. Your Biggest Confidence Barometer


8. A Crafty Way to Calculate Their Confidence--and Convince Them of Yours


9. How to Sound Self-Assured in E-mail and IM


10. Can You Be Too Confident?


Part II: Caring


11. Treat Their Ego Like Eggshells


12. Is the Sincere Smile and Oxymoron at Work?


13. Track Them with Your Torso


14. Don't Give Hit-and-Run Praise


15. "Good Eye Contact" Is Not Enough!


16. How to Establish Rapport Without Sacrificing Your Principles


17. Is It Better to Be Liked or Respected at Work?


18. E-mail Amity


19. Can You Be Too Nice at Work?


20. Should You Have Close Friends at Work?


21. A Primal Need


Part III: Clarity


22. How to "See" What They're Saying


23. Make Their Words Your Words


24. It's a "Communication Problem"! Duh


25. Put Some Life in Your Listening


26. Communicating in a Shrinking World


27. Talking to the Opposite Sex (Now That's a Foreign Language!)


28. How to Make Complicated Concepts Clear


29. Time Is Money, Especially at Work


30. Shorter Is Sweeter--and Clearer


31. Kick But


32. What's the Weather Got to Do with Success?


Part IV: Credibility


33. The World Sees You as the Web Sees You--So Watch Out!


34. Truth or Consequences (the Consequences Can Be Huge)


35. Another Integrity Wrecker


36. When a Little Lie is Unavoidable


37. When You're Late to Work


38. Come Out Smelling Like a Rose When You're Guilty as Heck


39. Make Presentations to Gain Credibility


40. Professional Speakers' Secrets


41. Convincing Coworkers to See Things Your Way in Meetings


42. Grammar Snobs Can Kill Careers


43. Are You Credible? (or Just, Like, Credible?)


44. How to Lose Credibility Fast


45. The Mind Does Not Belong in a Cage (but Sometimes You're Trapped)


Part V: Coexistence (With Cruel Bosses and Crazy Colleagues)


46. Is This the Section You've Been Waiting For?


47. The Hypercritical Bully Boss


48. When Your Boss Goes Ballistic


49. Get It in Writing--Your Own!


50. Is Your Boss a Control Freak, or a Freak out of Control


51. Does Reporting a Problem to HR Help?


52. When Your Blood Starts to Boil


53. When You're Unjustly Accused


54. When You're Justly Accused (i.e., Guilty)


55. Get What You Want from Busy Bosses


56. Wouldn't Work Be Great If It Weren't for the People? 


57. Gagging Coworkers You Can't Stand


58. Gossiper's Friend Today Is Gossiper's Victim Tomorrow


59. How to Skillfully Squash Interrupters


60. How to Disagree Without Declaring War


61. Before Telling a Coworker Anything


62. Don't Bite the Hand That Signs Your Paycheck


Part VI: Conclusion


63. The Office of Tomorrow


64. Understanding the Human Animal


Bibliography