Now in its fifteenth successful edition, Effective Group Discussion combines the most recent research findings and practical tools students need to become productive group members. A variety of secondary groups are covered in the text: work groups, committees, task forces, self-directed work teams, and other small groups whose objectives include finding solutions to problems, producing goods, and creating policies.
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PART I THE FOUNDATIONS OF COMMUNICATING IN GROUPS 1
1 The Small Groups in Everyone’s Life 3
2 Human Communication Processes in the Small Group Context 21
3 The Small Group as a System 55
PART II DEVELOPING THE GROUP 79
4 Diversity and the Effects of Culture 81
5 The Members and Their Roles 115
PART III SMALL GROUP THROUGHPUT PROCESSES 143
6 Communication and Group Culture: Tensions, Fantasy, Socialization, Norms, and Climate 145
7 Leading Small Groups: Theoretical Perspectives 179
8 Leading Small Groups: Practical Tips 209
PART IV IMPROVING GROUP OUTPUTS 239
9 Problem Solving and Decision Making in Groups: Theoretical Perspectives 241
10 Problem Solving and Decision Making in Groups: Practical Tips and Techniques 277
11 Managing Conflict in the Small Group 313
PART V GROUP OBSERVATION AND EVALUATION TOOLS 349
12 Tools for Assessing and Evaluating Groups 351
Appendix A: Preparing for Problem-Solving Discussions: Informational Resources for the Group 383
Appendix B: Making Public Presentations of the Group’s Output 392
Credits 423 Name Index