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Table of Contents

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Program Details

Preface

Introduction: The Challenges of Managing in a Network Economy

Case #I-1 Li and Fung Internet Issues (A) (HBS #301-009)

Module 1: Business Impacts

Chapter 1: IT and Strategy

Chapter 2: IT and Organization

Chapter 3. Extending the Enterprise

Chapter 4. Making the Case for IT

Case #1-1 Charles Schwab in 2002 (HBS #803-070)

Case #1-2 Learning from Leapfrog (HBS #804-062)

Case #1-3 Wyndham International: Fostering High-Touch with High Tech (HBS #803-092)

Case #1-4 Global Healthcare Exchange (HBS #804-002)

Article #1-5 IT Doesn’t Matter with Letters to the Editor (HBR #3566)

Module 2: Managing Networked Infrastructure and Operations

Chapter 5. Understanding Internetworking Infrastructure

Chapter 6. Assuring Reliable and Secure IT Services

Chapter 7. Managing Diverse IT Infrastructures

Case #2-1 CareGroup (HBS #303-097)

Case #2-2 The iPremier Company: Denial of Service Attack (A) (HBS #601-114)

Case #2-3 Ford Motor Company: Supply Chain Strategy ((HBS #699-198)

Article #2-4 The Power of Virtual Integration: An Interview with Dell Computer's Michael Dell (HBR #98208)

Case #2-5 Postgirot Bank and Provment AB: Managing the Cost of IT Operations (HBS #302-061)

Module 3: Managing and Leading a Networked IT Organization

Chapter 8. Organizing and Leading the IT Function

Chapter 9. Managing IT Outsourcing

Chapter 10. A Portfolio Approach to IT Projects

Case #3-1 Cathay Pacific: Doing More with Less (HBS #303-106)

Case #3-2 Royal Caribbean Cruises, Ltd. (HBS #304-019)

Case #3-3 Rakuten (HBS #305-050)

Case #3-4 Telecomunicacoes de São Paulo S.A. (Telesp) (HBS #804-149)

Case #3-5 Outsourcing IT: The Global Landscape in 2004 (HBS #304-104)

Conclusion: The Challenges of Managing in a Network Economy Revisited

Case #C-1 UCB (HBS #304-096)

Case #C-2 Enabling Business Strategy with IT at the World Bank (HBS #304-055)

Annotated Bibliography

Index