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Business and Professional Communication, 1st Edition
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Instructor Information
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Chapter 2 Culture, Diversity, and Global Engagement
Chapter 3 Verbal and Nonverbal Messages
Chapter 4 Listening and Learning
Chapter 5 Perspective Taking
Chapter 6 Effective Team Communication
Chapter 7 Effective Meetings
Chapter 8 Career Communication
Chapter 9 Interviewing Successfully
Chapter 10 Writing across Media
Chapter 11 Major Goals for Presentations
Chapter 12 Planning and Crafting Presentations
Chapter 13 Finding Support for Your Presentation Goals
Chapter 14 Rehearsing and Delivering Successful Presentations
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About the Author
Kory Floyd
Kory Floyd is a professor of communication and professor of psychology at the University of Arizona. His research focuses on interpersonal communication in a variety of contexts, with particular focus on how positive communication contributes to well-being. He has written 16 books and more than 100 scientific papers and book chapters on the topics of interpersonal behavior, emotion, nonverbal behavior, and health. He is a former editor of Communication Monographs and Journal of Family Communication, and he is an elected fellow of the International Communication Association. His work has been recognized with the Charles H. Woolbert Award, the Bernard J. Brommel Award, and the Mark L. Knapp Award from the National Communication Association, as well as the Distinguished Scholar Award from the Western States Communication Association and the Early Career Achievement Award from the International Association for Relationship Research. As an educator, he teaches courses on interpersonal communication, communication theory, nonverbal communication, and quantitative research methods. Professor Floyd received his undergraduate degree from Western Washington University, his master’s degree from the University of Washington, and his PhD from the University of Arizona.
Peter Cardon
Peter Cardon is a professor of business communication at the University of Southern California. He also serves as the academic director of the MBA for Professionals and Managers Program. His research focuses on virtual team communication, leadership communication on digital platforms, and intercultural business communication. He has worked in China for three years and regularly takes MBA and other business students on company tours in China, South Korea, and other locations in Asia. He previously served as president of the Association for Business Communication, a global organization of business communication scholars and instructors. Professor Cardon received his bachelor's degree from Brigham Young University, master's degrees from the University of Georgia and Utah State University, and doctoral degrees from the University of Southern California and Utah State University. He is an active member of Rotary International, a global service organization committed to promoting peace, fighting disease, providing educational opportunities, and growing local economies.
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