The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams, 1st Edition

A Guide to the Sigma Team Fieldbook.

Part I: What A Six Sigma Project Team Needs To Know Before It Gets Started.

Chapter 1: A New Way to An Old Vision: The Six Sigma System.

Chapter 2: Bicycle Riding and the Art of Six Sigma Management.

Chapter 3: Six Secrets About Six Sigma Teams.

Chapter 4: Three Ways to Six Sigma: Strategies to Improve, Create, and Manage Processes.

Chapter 5: Get It Right the First Time! Selecting Winning Six Sigma Projects.

Part II: A Five-Step Guide to Leading A Six Sigma Project Team Through DMAIC (Define, Measure, Analyze, Improve, Control).

Chapter 6: Define the Opportunity: Identifying and Scoping Six Sigma Projects.

Chapter 7: None of Us is as Smart as All of Us: Leading the Six Sigma Team Through the Define State of the Project.

Chapter 8: "You Can't Measure What We Do!" Measuring Process Performance and Refining the Problem Statement.

Chapter 9: Storm Clouds Ahead: Guiding the Six Sigma Team in the Measurement Stage of the Project.

Chapter 10: "Call for Sherlock Holmes!" Analyzing Data and Investigating Causes.

Chapter 11: Normal Data and Team Norms: Guiding the Six Sigma Team Through the Analyze Stage of the Project.

Chapter 12: Improving the Process: Creating, Selecting, and Implementing Solutions.

Chapter 13: "At Last, We're a Team!" Guiding the Six Sigma Team Through the Improve Stage.

Chapter 14: Controlling the Improved Process.

Chapter 15: The Party's Over: Celebrating the Team's Success.

Chapter 16: How to Avoid Failure.

Conclusion: What Difference Did the Team Make?

Power Tool Worksheets.

Glossary of Six Sigma Team Terms.