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Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation

ISBN10: 0071465111 | ISBN13: 9780071465113

Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation

Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation, 1st Edition

ISBN10: 0071465111
ISBN13: 9780071465113
By Robert Bacal

© 2005 Published December 30, 2004

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