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Where to go for help with Connect - Instructor

Whether you need step-by-step instructions or access to technical support, you'll learn the fastest and easiest way to get help with your Connect course.

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Article Type: Implementation

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Where to go for help with Connect - Instructor

Whether you need step-by-step instructions or access to technical support, you'll learn the fastest and easiest way to get help with your Connect course.

Tags

Article Type: Implementation

Download PDF
Play

Looking for help?

Higher Ed Technical Support

Submit a Support Ticket

Phone: (800) 331-5094

Email & Chat Hours:
Sunday: 12:00 PM to 12:00 AM ET
Monday-Thursday: 24 hours ET
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Phone:
Sunday: 12:00 PM to 1:00 AM ET
Monday-Thursday: 8:00 AM to 1:00 AM ET
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Holiday Closures: Memorial Day, 4th of July, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Day

You Don’t Have to Do it Alone

Instructors, get personalized 1-to-1 support from our implementation team.

Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.

Get Started

Find Your Higher Ed Rep

Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.

Find My Rep

Customer Service Team

Contact customer service for questions regarding pricing, orders, shipping, or returns.

Visit the Customer Service Online Support Center or contact us below:

Phone: (800) 338-3987
Fax: (800) 953-8691

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218

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