Fequently Asked Questions for School users of mheducation.com
Find answers to frequently asked questions about the McGraw Hill website, including account access, orders, returns, support options, and site navigation.
- Customer Support
- FAQ
- PreK-12
Browse frequently asked questions about mheducation.com, including help with School accounts, orders, refunds, customer support and navigating McGraw Hill website features.
mheducation.com FAQ's
Follow the steps below:
1. Go to mheducation.com.

2. Click PreK-12 at the top left-hand side of the page and then select Browse by Subject from the Navigation list.

3. Scroll down to Advanced Placement & Electives and click on the link to view information about McGraw Hill's AP product information.
Follow the steps below:
Go to mheducation.com.

Click PreK-12 at the top left-hand side of the page and select PreK-12 Home Page.

Click the Request a Print Sample link.

Fill out and submit the web form.

Users purchasing on behalf of a school need to log in first under the school's account to see school pricing. Individuals, along with all users who aren’t currently logged in, will see list pricing.
All orders on the website initially show tax on the checkout page and on your email order receipt.
- However, your final invoice will not reflect sales tax if the following conditions are met:
- Your organization has already submitted the necessary tax-exemption documentation to McGraw Hill.
- You reference the shipping and billing address associated with your organization's account during checkout.
- If your organization has NOT already submitted the necessary tax-exemption documentation to McGraw Hill, contact Customer Service:
- 800-338-3987 Monday - Friday 8 am - 8 pm ET
- seg_customerservice@mheducation.com