Display issues or unresponsive pages
Troubleshoot display issues or unresponsive pages when using ALEKS.
Tags
- Classroom Teacher
- Higher Education
- School Parent
- Homeschooling Parent
- PreK-12
- Customer Support
- Independent Use
- Instructor
- ALEKS
- Higher Ed Student
- Higher Ed Administrator
- School Student
If you are experiencing any of these types of issues, try clearing your brower's cache and cookies or try using a different browser (see https://www.aleks.com/support/system_requirements to see which browsers are supported):
- "Submit" button not working
- Screen freezes or page is unresponsive
- Display issues (e.g., missing images; screen/page is cut off and zooming in/out of the browser does not work; garbled display)
