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ALEKS + iPad Troubleshooting Tips

Troubleshoot common ALEKS issues on iPad, including loading, navigation, and performance problems.

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Troubleshooting Steps

1. Disable Desktop Mode

The Desktop Mode feature may prevent some ALEKS tools from functioning properly, as they are optimized for iPad use. Desktop Mode is disabled by default, but if you suspect it is enabled, follow these steps:

  1. Open Settings on your iPad.
  2. Navigate to Safari.
  3. Select Request Desktop Website.
  4. Disable All Websites.



2. Flush the Domain Name System (DNS)

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