ALEKS 360 eBook not loading on Mac's using Safari
Troubleshoot ALEKS 360 eBook loading issues on Mac computers using Safari.
Tags
Classroom Teacher
Higher Education
PreK-12
Customer Support
Instructor
ALEKS
Issue:
Some Mac users report that ALEKS 360 eBooks fail to load in Safari due to a default privacy setting. A "401 error" may appear when attempting to access the eBook.
Resolution:
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Adjust Safari Privacy Settings:
- Open Safari on your Mac.
- Navigate to the Safari menu and select Preferences.
- Click on the Privacy tab.
- Uncheck the box next to Prevent cross-site tracking.
- Close the Preferences window and try launching the eBook again.
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Alternative Browsers for Mac Users:
- For a smoother experience, use Firefox or Chrome instead of Safari when accessing ALEKS 360 eBooks.
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Browser Recommendation for iPad Users:
- Use Safari on iPads to launch ALEKS 360 eBooks.