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Create New Student Accounts Using the Students/Rosters Import Process

Learn how teachers create new student accounts using bulk upload templates and tools.

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Direct Login and Manual Rostering

This article applies to Direct Login and Manual Rostering districts.

Direct Login means that teachers, students, and administrators log in at my.mheducation.com.

Manual Rostering means that teachers redeem their own program content and roster their own classes.

Not sure which Access Service your district uses? View the Access Service Descriptions article to learn more about the four Access Services that we support.

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To prevent the creation of duplicate student accounts: 

  • Check with your school administrator to see if they have already imported your students to your school’s roster or if they plan to.
    • We highly recommend that administrators add students to the system to prevent student account duplication.
  • You can export a student list directly from the Import Students/Rosters page to see which students already have accounts at your school.
  • Use the student’s official school or district ID and email address (if available) when creating their accounts.

 

Once student accounts are created, teachers can manually add the students to classes using the following resources, depending on the program being used:

 

Article Content

Enter New Student Accounts

Upload Students/Rosters File

 

Enter New Student Info

1. From your My Programs page, click the Import Students/Rosters button.

Important! If you are connected to multiple schools, click on the Profile button at the top-right of your account and select the correct school from the Organization section of the menu.

2. Download the preferred file format for the Blank Template. If you do not have Excel, download the CSV version.

Note: This tool does not allow the use of Google Sheets.

We highly recommend downloading the Export Students file to verify that students do not yet have an account created to avoid creating duplicate accounts.

3. For every new student you need to roster, you must enter a Student ID, First Name, and Last Name.

To ensure you are completing each field correctly, we recommend having the Students/Rosters Import Process Template Instructions open as well.

4. Enter a Grade Level for every student. We recommend entering an Email for each student if they have one assigned to them.  These are both optional fields.

5. Entering a Username and Password for each student is optional. The system will generate a username and temporary password for each student if you leave these fields blank.

6. Leave the User GUID field blank, as the system will generate one for each new student.

7. Save the roster file somewhere easy to locate on your device.

 

Upload Students/Rosters File

1. On the Import Students/Rosters page, click the Choose File button and select the completed copy of the template from your computer. 

2. Click the Upload button.

The page will automatically navigate to the Upload History page. Depending on how large the file is, the time will vary on the upload process.

The Status of your import shows its current stage of processing:  

  • Queued means that the import will be processed as soon as possible but has not started yet.
  • In Progress means that the import has started processing.
  • Completed means the file was uploaded with all entered data.
  • Completed with Errors means that some data was unable to be uploaded.

To check the status of your import, click the Refresh button at the top left.

Click Options in the Actions column to Download Original File, Completed File, or the Error File.

  • The Uploaded File is the exact file that you uploaded (minus account passwords if you included those on your original file). It's available so that you can access it later if needed.
  • The Completed File is a summary of all student and class information that was processed successfully.
    • Each account created via the import process now has a system-generated User GUID.
    • If you left the username and password columns blank, the file contains the system-generated usernames along with a temporary password for each account.
      • The temporary password will expire when it is initially used; the student will be required to set their own permanent custom password once they log in to their account
      • If the student(s) don't access their account within 90 days of the temporary password being set, an administrator or teacher will need to manually reset their password.
    • Share the username (and password, if applicable) on this file with your students so they can access their accounts.
  • The Error File is a summary of the students and/or classes that did not process successfully. It shows the rows that triggered the error and the specific reason why these rows failed in the Error column on the far right.
    • If the data was partially processed and a student and/or class was created, the Error file will include the relevant GUIDs for those student(s) and/or class(es).
    • You can review the error message(s) and correct the information. Correct the issues described in the error message, save the updated file to your computer, and re-import it.

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