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Import Students/Rosters - Create New Student Accounts

Learn how teachers import new student accounts and roster students to classes using bulk upload templates and tools.

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This article applies to districts that use Direct Login and Manual-Rostering. Direct Login means that teachers, students, and administrators log in at my.mheducation.com. Manual Rostering means that teachers manually redeem program content and roster their own classes.

If you are unsure which Access Service applies to your district, please see this article for more information. 


 
 
This article and walkthrough guides teachers through creating new student accounts using the bulk upload process.

For a full page view of the demo, click here.

For a Spanish version of the demo, click here.

Once student accounts are created, for steps on how to manually add students to a class, follow the steps in the appropriate document based on the program and platform being used.

The process of updating students through the Import Students/Rosters tool is school-specific. This means that the students will only be assigned to the school that you are assigned to/have selected (if assigned to multiple schools as a teacher).

Article Content

Access Import Students/Rosters

Enter New Student Accounts

Upload Students/Rosters File

Access Import Students/Rosters

1. Log into your teacher account.

2. From your My Programs page, select Import Students/Rosters.

Important! If you are connected to multiple schools, click on the Profile button at the top-right of your account and select the correct school from the Organization section of the menu.

Enter New Student Info

1. Click on the preferred file format for the Blank Template. The document will download to your device.

We highly recommend downloading the Export Students file to verify the students do not yet have an account created. If they do have an account, follow the steps in the Add Existing Student Info section.

2. For every new student you need to roster, you must enter a Student ID, First Name, and Last Name.

3. Enter a Grade Level for every student. We recommend entering an Email for each student if they have one assigned to them.  These are both optional fields.

4. Entering a Username and Password for each student is optional. The system will generate a username and temporary password for each student if you leave these fields blank.

5. Leave the User GUID field blank, as the system will generate one for each new student.

6. Save the roster file somewhere easy to locate on your device.

Upload Students/Rosters File

1. On the Import Students/Rosters page, click the Choose File button and select the completed copy of the template from your computer. 

2. Click the Upload button.



The page will automatically navigate to the Upload History page. Depending on how large the file is, the time will vary on the upload process.


The Status of your import shows its current stage of processing:  

  • Queued means that the import will be processed as soon as possible but has not started yet.  

  • In Progress means that the import has started processing   


To check the status of your import, click the Refresh button at the top-left. 


 
Once the status changes to Completed, your file has finished processing. If you see Completed with Errors in the Status column, this means a portion of your file was unable to process some of the entered data.  

You can click the Actions icon to download the Uploaded File, Completed File, and Error File. 
 
 
 

  • The Uploaded File is the exact file that you uploaded (minus account passwords if you included those on your original file). It's available so that you can access it later if needed. 
     

  • The Completed File is a summary of all student and class information that was processed successfully.  

    • Each account created via the import process now has a system-generated User GUID.   

    • If you left the username and password columns blank, the file contains the system-generated usernames along with a temporary password for each account. 

      • The temporary password will expire when it is initially used; the student will be required to set their own permanent custom password once they log in to their account.

      • If the student(s) don't access their account within 90 days of the temporary password being set, an administrator or teacher will need to manually reset their password.  

    • Share the username (and password, if applicable) on this file with your students so they can access their accounts. 
       

  • The Error File is a summary of the students and/or classes that did not process successfully. It shows the rows that triggered the error and the specific reason why these rows failed in the Error column on the far right.  

    • If the data was partially processed and a student and/or class was created, the Error file will include the relevant GUIDs for those student(s) and/or class(es).  

    • You can review the error message(s) and correct the information. Correct the issues described in the error message, save the updated file to your computer, and re-import it.

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