Difference Between a Master Code and Redemption Code

Understand the difference between a master code and a redemption code and how each is used.

Master Code

A Master Code is a series of 16 letters and numbers that a teacher redeems to gain access to the books and materials for their course.  A teacher should redeem both Student Edition and Teacher Edition Master Codes if they are available to the school and for the course. 

A Master Code only needs to be redeemed once by each teacher using the content. 

While teachers will register both Student and Teacher Edition Master Codes, teachers will not use up a license seat for Student Editions.

If a teacher redeems a Master Code and receives the error: The Master Code you entered is not for connectED. Go to Create a Class to redeem this product.., this means the code is an Open Learning Master Code. For steps on how to create an Open Learning class, take a look at the Create and Edit a Class article.

When a teacher adds a Student Edition Master Code, they are prompted to set an end date for their Redemption Code.  This is the date when the classes associated with the code will be released, the license seats are returned to the school, and the teacher will be prompted to generate another code. For steps on managing the Redemption Code, follow the steps on the Adjust or Create a New Redemption Code End Date for Student Editions article.

Teachers will want to contact their Organization Administrator to obtain any Master Codes that are needed if the Available ConnectED Products Library is not enabled. If the teacher is unsure who their Organization Administrator is, please contact the Prek-12 Technical Support team.

Note: Do not distribute Master Codes to students. When you add a Student Edition Master Code to ConnectED as a teacher, it will generate a 12-digit redemption code. You can then provide this redemption code to your students for them to redeem on their accounts. Students will want to follow the How To Join a McGraw Hill Class and Redeem Content article for steps on how to redeem the redemption code.

Redemption Code

A Redemption Code is a series of 12 letters and numbers which is unique to each teacher, course, and school year.  It is generated when a teacher redeems a Student Edition Master Code to their teacher account.  This code is what links a student account to be able to access the course book and the other materials for their class, such as animations and homework assignments.

A Redemption Code should not be shared between teachers or used again after the school year is over.

Related Topics

Adjust or Create a New Redemption Code End Date for Student Editions

Options for Distributing ConnectED Student Editions

Open Learning Platform Class Management Resources

ConnectED Class Management Resources

Students/Rosters Import Process Resources for Teachers

Administrator Import Users/Rosters Resources