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Connect and Proctorio Student User Guide

Proctorio is an online proctoring and security software available inside Connect. Use these detailed instructions to learn how to set up your Proctorio account, take an assignment, and contact customer support.

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Article Type: Implementation

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Connect + Proctorio Student User Guide

Contents

Welcome

Proctorio Setup

Take a Proctored Assignment

Customer Support

Proctorio Support

Connect CXG Support

Looking for help?

Higher Ed Technical Support

Submit a Support Ticket

Phone: (800) 331-5094

Email & Chat Hours:
Sunday: 12:00 PM to 12:00 AM ET
Monday-Thursday: 24 hours ET
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Phone:
Sunday: 12:00 PM to 1:00 AM ET
Monday-Thursday: 8:00 AM to 1:00 AM ET
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Holiday Closures: Memorial Day, 4th of July, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Day

You Don’t Have to Do it Alone

Instructors, get personalized 1-to-1 support from our implementation team.

Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.

Get Started

Find Your Higher Ed Rep

Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.

Find My Rep

Customer Service Team

Contact customer service for questions regarding pricing, orders, shipping, or returns.

Visit the Customer Service Online Support Center or contact us below:

Phone: (800) 338-3987
Fax: (800) 953-8691

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218

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